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Gather and Prioritize Requirements: Collect and prioritize internal and external customer requirements and goals. Collaborate Across Teams: Work with engineering, design, data, ML, and marketing teams to design, evaluate, and prioritize solutions. Develop a long-term Roadmap: Enhance Hinge's notification infrastructure, focusing on incremental value towards a fully functional notification platform. Track and Communicate Metrics: Devise, track, and communicate the status of OKRs and KPIs to Hinge's leadership. Champion Improvements: Promote the capabilities, address gaps, and highlight upcoming improvements of Hinge's notification platform internally. Proven Experience: 8+ years in a technical product management or equivalent role in an engineering platform organization Decision Making: Demonstrated experience weighing technical tradeoffs with a focus on impact to end user and business outcomes Cross Functional Collaboration: A proven track record of collaborating effectively with a wide range of cross-functional partners including members of Engineering, Design, Data and Machine-learning disciplines Communication Skills: Experience clearly communicating about the impact of technical considerations to a wide variety of audiences through strategy documents and presentations and live Q&A sessions Technical Comprehension: While you won't be writing code, you should have a working understanding of REST APIs, cloud services, distributed systems design, webhooks, Web & Mobile SDKs and templating languages. Bonus: experience working with notification user experiences, vendors and platforms such as Braze", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/24313285", "isPrivate": false}, {"id": 24674384, "name": "UX Researcher II, Internal Tools", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Product", "t_update": 1724432369, "t_create": 1724431816, "ats_job_id": "59f13fdf-2c21-4efe-9fb4-df1e2ae24985", "display_job_id": "59f13fdf-2c21-4efe-9fb4-df1e2ae24985", "type": "ATS", "id_locale": "7146352152294505959-en", "job_description": "Develop research strategies and own end-to-end research, focusing on how to improve and innovate on internal tools used by our Trust & Safety operations teams to ensure Hinge agents are able to provide best in class customer support. Employ quantitative and qualitative methods including usability testing for design explorations, conducting interviews, developing surveys, and analyzing user feedback. Partner with Trust & Safety Operations team leaders to scope out the problem space and create a research roadmap Work collaboratively with other researchers, product team members (i.e., product managers and designers) and cross-functional partners (i.e., data science, customer support) to identify key research questions and prioritize projects in the short and long term. Generate actionable insights and communicate them in compelling and creative ways; bridge alignment across Hinge teams through written reports and live presentations to cross-functional partners. 2+ years of user research experience in a product research role. An interest in research with internal users and optimizing internal tools for efficiency and effectiveness Passion for centering marginalized and vulnerable communities in the pursuit of advocating for equitable user experiences. Mixed method research experience including quantitative (e.g., survey, experimental) and qualitative (e.g., interviews, usability testing) methods. Passionate and curious about how user research can be leveraged to improve the efficiency and effectiveness of internal tooling, with the end goal of keeping users safe Strong communicator, committed to telling clear and compelling stories with data. Proficient in data manipulation and analysis Dedicated to building trusting, successful partnerships with cross-functional partners (e.g. data science, customer experience, product management, design, engineering, marketing.) Eager to learn from and collaborate with other researchers. 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Use your expertise in data modeling to design, build and maintain our analytics data warehouse that provides clean, accurate, and robust data sets to be leveraged for reporting, analytics, and machine learning initiatives. Work with stakeholders and translate their needs and expectations into action items and deliverables. Continue to learn more about the Data Engineering discipline, utilize that knowledge in your deliverables, and identify opportunities to enhance our pipelines. Contribute meaningful insights and feedback to our team processes. Participate in our on-call rotation. Perform other job-related duties as assigned. Proficient in Python, SQL, DevOps, and databases. 3+ years of professional/industry experience. Experience delivering data products from conception to delivery and with the infrastructure that supports their underlying processes. Strong communication skills (written/verbal).Experience modeling data sets for different types of sources and business processes. Passionate about designing elegant data infrastructure, tooling, and pipelines. Familiar with our stack: Kubernetes, Docker, Terraform, Kafka, Airflow, dbt, Looker, AWS technologies (S3, Redshift), GCP technologies (Dataflow, BigQuery), and CI/CD technologies (CircleCI).", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/19894338", "isPrivate": false}, {"id": 24784964, "name": "Director of Engineering, Platform", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Engineering", "t_update": 1724945801, "t_create": 1724944504, "ats_job_id": "2cc65b6b-b299-4c74-ba29-defc65612592", "display_job_id": "R0003783", "type": "ATS", "id_locale": "R0003783-en", "job_description": "Team Leadership and Development: Mentor and grow a team of engineers and managers, fostering a collaborative, empathetic, and high-performing work environment. Focus on building a healthy team culture that aligns with the needs of users. Platform Engineering Excellence: Define and continuously improve core metrics for platform engineering. Ownership of Core Engineering Functions: Own observability, CI/CD, core infrastructure abstractions, and shared tooling. Cross Functional Collaboration: Collaborate with product and engineering leaders to prioritize feature development and engineering investments. Work closely with cross-functional stakeholders to ensure platform engineering initiatives are aligned with broader business goals. Vision and Strategy: Develop and drive the long-term strategic vision for platform engineering, ensuring the team is well-positioned to meet future challenges and opportunities. Innovation: Stay current on engineering best practices and trends. Lead the team in continuously refining strategies, processes, and tools to improve efficiency, reliability, and innovation within platform engineering. 3+ years of experience managing engineering teams 10+ years of experience in software development with distributed production systems at scale Experience building DevOps tooling and processes, with knowledge of site reliability and product engineering Ability to facilitate technical decision-making, even outside your domain expertise The Hinge team programs in Go, Swift, Kotlin, and ReactJS and we build on Kafka, Postgres, Redis, Kubernetes, Istio, Terraform, AWS, Prometheus, Grafana, Vault, and CircleCI. 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Develop, maintain, and enhance reusable frameworks for AI/ML model development and deployment while establishing and driving best practices in machine learning engineering and MLOps. Design, advocate, and implement for availability, scalability, operational excellence, and cost management while delivering incrementally. Collaborate closely with ML Engineers, Data Scientists, and Product Managers to understand their needs and identify opportunities to accelerate the AI/ML development and deployment process. Mentor and educate ML Engineers and Data Scientists on current and up and coming tools and technologies for ML operations through presentations and documentation. Help design and architect an AI platform that adheres to the principles of responsible AI and simplifies privacy compliance. Lead build vs buy discussions on technologies that would underpin the feature, training, and serving layers. Perform other job-related duties as assigned. 3+ years of experience, depending on education, as an ML, backend, data, or platform engineer developing and working with large scale, complex systems. 2+ years of experience working on a cloud environment such as GCP, AWS, Azure, and with dev-ops tooling such as Kubernetes 1+ year of experience leading projects with at least 1 other team member through completion. 1+ year of experience for Senior designing and developing online and production grade ML systems. A degree in computer science, engineering, or a related field. Strong programming skills: Proficiency in languages like Python, Go, or Java. System design & architecture: Ability to design scalable and efficient ML systems. Cloud platform proficiency: The ability to utilize cloud environments such as GCP, AWS, or Azure. ML knowledge: A basic understanding of ML algorithms, techniques, and best practices. Data engineering knowledge: Skills in handling and managing large datasets including, data cleaning, preprocessing, and storage Collaboration and communication skills: The ability to work effectively in a team and communicate complex ideas clearly with individuals from diverse technical and non-technical backgrounds.. Strong written communication: The ability to communicate complex ideas and technical knowledge through documentation Software leadership skills: A track record of leading projects through completion with quantifiable and measurable outcomes.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/19938972", "isPrivate": false}, {"id": 24611547, "name": "Senior UX Researcher, Labs", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Product", "t_update": 1724269114, "t_create": 1724191108, "ats_job_id": "e5d1b69f-97d1-45dc-a8fa-23c963c292fa", "display_job_id": "e5d1b69f-97d1-45dc-a8fa-23c963c292fa", "type": "ATS", "id_locale": "9179667337097649866-en", "job_description": "Hinge is the dating app designed to be deleted In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we're on a mission to inspire intimate connection to create a less lonely world. We're obsessed with understanding our users' behaviors to help them find love, and our success is defined by one simple metric- setting up great dates. With tens of millions of users across the globe, we've become the most trusted way to find a relationship, for all. About the role Hinge is hiring a Sr. UX Researcher to be part of our Hinge Labs team, dedicated to leading insights for our marketing initiatives. In this role, you'll support Hinge's marketing and communications efforts, uncovering and socializing key insights used to create global consumer reports and test in-app messaging. You'll work across marketing and product teams, helping to ensure that our initiatives are both data-driven and highly effective. Working here, your research will have meaningful impacts for daters across the globe. Responsibilities Insights Storytelling: Lead insight collection and analysis for all external facing data-driven reports. Segmentation & Messaging: Lead quantitative and qualitative research supporting product marketing on in-app messaging and positioning within the product experience, across different audiences. Localized Learnings: Develop tailored insights for communications narratives in different international markets in collaboration with marketing managers. Strategic Collaborator: Be a cross-discipline connector providing opportunities across marketing and product for inspiration, efficiencies, and collaboration. Marketing Surveys Support: Conduct surveys across a range of initiatives, from social impact campaigns to providing insights to support marketing campaigns and launches. Within three months we expect you to: Develop a strong understanding of storytelling at Hinge and build processes to support that through collaborating on a data-driven consumer-facing story with marketing partners. Build strong and collaborative relationships with key team members, including marketing managers in European markets. Develop a research roadmap around key marketing moments in collaboration with marketing partners. $ 159500- $191500 a year Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. As a member of our team, you'll enjoy: 401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year. Professional Growth: Get a $3,000 annual Learning & Development stipend once you've been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day. Parental Leave & Planning: When you become a new parent, you're eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.) Fertility Support: You'll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide $10,000 toward fertility preservation. You and your spouse/domestic partner are both eligible. Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates- Romantic or otherwise. Hinge Premium is also free for employees and their loved ones. ERGs: We have eight Employee Resource Groups (ERGs)\u2014Asian, Unapologetic, Disability, LGBTQIA+, Vibras, Women/Nonbinary, Parents, and Remote\u2014that hold regular meetings, host events, and provide dedicated support to the organization & its community. At Hinge, our core values are Authenticity: We share, never hide, our words, actions and intentions. Courage: We embrace lofty goals and tough challenges. Empathy: We deeply consider the perspective of others. Diversity inspires innovation Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact employeebenefits@match.com. 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