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Collaborate closely with brand engineering teams to understand platform needs and deliver shared solutions. Contribute to platform scalability and reliability, ensuring high performance and availability. 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Know where you belong. Match Group is a leading provider of dating services across the globe. Our portfolio includes Tinder, Match, Hinge, PlentyOfFish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn't stop at our platforms - it's the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in our Dallas office 3 days/week. How You'll Make An Impact: You will take ownership of a key product surface for Match, OurTime and Stir. In this role, you'll drive product discovery by developing wireframes, mockups, and prototypes to explore and create engaging experiences that benefit both users and the business. You'll collaborate with global leaders in dating to drive the category forward through innovative experiences. You'll influence and learn from numerous brands with diverse communities and unique goals for connection. You'll guide concepts from initial discovery through to product delivery and iteration, collaborating closely with design, engineering, analytics, marketing, and other teams. Your understanding of technical and design trade-offs enables you to work with the team to find innovative solutions that balance speed with quality. You'll leverage user data and key metrics to assess the impact of your work and to identify new growth opportunities. Your role will involve making strategic, data-informed decisions, balancing trade-offs, and effectively communicating changes, decisions, and progress to stakeholders across the company. We Could Be A Match If: You have at least 4 years of product management or equivalent experience, delivering high-quality features across multiple platforms (Android, iOS, and Web). You have a successful track record shipping high-quality consumer-facing products from a user-centric perspective. You are excited to solve complex problems with a collaborative attitude and understand the value of ruthless prioritization. You can clearly communicate to peers and stakeholders the importance of your current work to the company. You also recognize when efforts are reaching diminishing returns and know when it's time to pivot. You methodically analyze user insights about the product to serve as the voice of the customer while crafting your roadmap. You're ready to roll up your sleeves and adapt to any role necessary, wearing multiple hats to meet the evolving needs of both our users and the business. $ - $ a year None LI- LH1 If you require a reasonable accommodation to participate in the hiring process \u2014 such as during pre-employment testing or interviews \u2014 please indicate this by selecting \u201cYes\u201d in the accommodation request field. We'll reach out to discuss your needs if you're selected for the interview stage. E&E", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/38697668", "isPrivate": false}, {"id": 38689621, "name": "Lead Product Manager, Dating Outcomes", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Product", "t_update": 1762405276, "t_create": 1761853267, "ats_job_id": "66a3e6a9-4e76-4b94-a375-34e0c52efa8c", "display_job_id": "R0004630", "type": "ATS", "id_locale": "R0004630-en", "job_description": "Build the long term strategy and roadmap for how Hinge improves dating outcomes through personalization, feedback loops, and thoughtful design Lead discovery and rapid experimentation across key moments in the dating journey. Partner with design, research, data science, and engineering to to identify high-impact opportunities that improve the quality and success of dater experiences. Translate insights from data and qualitative research into clear hypotheses and a focused roadmap. Work closely with engineering to deliver scalable, measurable improvements in user outcomes. Communicate priorities and tradeoffs clearly across teams and leadership. Collaborate with Marketing, Trust and Safety, and other cross-functional partners to ensure a cohesive and trustworthy experience that reinforces Hinge's mission and business. Coach and mentor other PMs on structured discovery, decision-making, and hypothesis-led development. 8+ years of product management experience in consumer tech, ideally in personalization or social connection products. Bonus if you have experience working on cold-start problems. Proven record of 0-1 discovery and launches that drove measurable outcomes. Experience working with Machine Learning and Artificial Intelligence-powered systems to improve user experiences. Strength in hypothesis-driven experimentation and comfort making decisions with incomplete data. Ability to lead complex, multi-quarter initiatives with clarity, momentum, and alignment. Strong intuition for user experience, storytelling, and emotional design. Excellent communication and influencing skills. Ability to bring clarity and alignment to ambiguous spaces and across teams to drive impact at scale. Curiosity about culture and how people form connections today. Genuine excitement for Hinge's mission to help people meet meaningfully.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/38689621", "isPrivate": false}, {"id": 38689367, "name": "Sr. Customer Support Program Analyst", "location": "Los Angeles, California", "locations": ["Los Angeles, California"], "hot": 0, "department": "Match Group", "business_unit": "Safety & Social Advocacy", "t_update": 1762405276, "t_create": 1761848455, "ats_job_id": "cefc04ad-dc3f-4950-9834-ee4331535c04", "display_job_id": "cefc04ad-dc3f-4950-9834-ee4331535c04", "type": "ATS", "id_locale": "9209733889150914905-en", "job_description": "We are looking for an energetic collaborator to drive change and excellence of our customer support programs. This person will have a strong background in customer support, process management, and technical writing. This role will be responsible for designing, documenting, and improving end-to-end customer support workflows and bring a strong focus on improved customer outcomes through better processes informed by operation and customer insights. How You'll Make an Impact: Develop and maintain customer support workflows for Tinder and other Match Group brands ensuring agent teams have clear and structured information to provide customer support. Lead process optimization efforts based on hands-on knowledge of day-to-day operations and using customer and agent feedback to ensure solutions are practical and deliver customer value. Identify bottlenecks, inefficiencies, outdated content, and areas for improvement through feedback loops with relevant teams. Use both behavioral and operational data to acquire comprehensive insights into customer needs and preferences. Collaborate with operations, training, quality, and knowledge teams to implement new and updated workflows ensuring agent understanding and adoption. Ideate on opportunities to enhance the customer support experience with new technologies, tools, or operational workflows. We Could Be a Match if You Have: 3-5 years of experience in customer service, process improvement, or technical writing. Proven ability to understand complex processes and translate them into practical workflows that can be completed at scale. Strong writing skills with a focus on clarity, usability, and consistency. Understanding the voice of the customer dynamics and ability to take qualitative and quantitative insights and turn into meaningful process improvements. Collaborative with experience engaging with different types of roles and levels, including operations, quality, training, legal, and product. Solid organizational skills, with ability to manage multiple projects and competing priorities. $ 100000- $110000 a year The salary range for this position is $100,000 - $110,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Los Angeles, CA. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 18 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require a reasonable accommodation to participate in the hiring process \u2014 such as during pre-employment testing or interviews \u2014 please indicate this by selecting \u201cYes\u201d in the accommodation request field. We'll reach out to discuss your needs if you're selected for the interview stage. 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Evaluate, integrate, and maintain new MarTech tools to improve marketing efficiency and ROI. 6+ years in marketing analytics, growth analytics, or a martech-focused analyst role. Strong SQL skills and proficiency with tools like Excel, Looker, Tableau, or other BI platforms. Experience integrating and maintaining marketing tooling such as GTM, MMPs and Firebase. Understanding of marketing attribution frameworks (multi-touch, first/last-click, etc.). Familiarity with scripting or statistical tools like Python or R is a plus. Strong storytelling ability and a passion for interpreting data in a marketing context.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/38675316", "isPrivate": false}, {"id": 38655321, "name": "Global Escalations Specialist, Americas", "location": "Los Angeles, California", "locations": ["Los Angeles, California"], "hot": 0, "department": "Match", "business_unit": "Core Operations", "t_update": 1762405276, "t_create": 1761708765, "ats_job_id": "a234d915-b481-4e4e-a13c-c76371bbbba4", "display_job_id": "R0004580", "type": "ATS", "id_locale": "R0004580-en", "job_description": "Investigate, troubleshoot, and drive our most sensitive complex escalations to resolution, spanning topics across Trust & Safety and member support. Investigate bug and app functionality reports and work with Engineering to help them resolve issues. Contribute to our own organizational projects and consistently drive process improvements to support the team's goals and objectives. Minimum of 1+ years in a similar roleBasic knowledge of Zendesk. Ability to understand and summarize complex cases quickly. Outstanding analytical skills and excellent judgment. Highly flexible and adaptable. Ability to multitask, keep up with large volumes of emails in a fast-paced environment. Outstanding time management and prioritization skills. Quick learner. Great teammate. Tech savvy. Strong attention to details. Passion for helping people. Ability to use critical thinking and logic to isolate and resolve issues. Bachelor degree or higher or equivalent.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/38655321", "isPrivate": false}, {"id": 38636194, "name": "Sr. Director, Global Escalations", "location": "Dallas, Texas", "locations": ["Dallas, Texas"], "hot": 0, "department": "Match", "business_unit": "Care", "t_update": 1762405276, "t_create": 1761608098, "ats_job_id": "3544c2d8-0fce-4dff-94ba-ba387624f098", "display_job_id": "3544c2d8-0fce-4dff-94ba-ba387624f098", "type": "ATS", "id_locale": "7718402660990224245-en", "job_description": "Deliver best-in-class customer experience by building a quality driven culture that's obsessed with member experience and satisfaction, with both internal teams and external business partners. 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Bachelor degree or higher.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/38636194", "isPrivate": false}, {"id": 38635885, "name": "Insights & Strategy Operations Lead", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Marketing", "t_update": 1762405276, "t_create": 1761602968, "ats_job_id": "7fdc847d-e970-4f1b-93ea-ee03456bdb23", "display_job_id": "R0004627", "type": "ATS", "id_locale": "R0004627-en", "job_description": "Operational Leadership: Lead the planning and delivery of the team's work, bringing clarity to priorities, timelines, and deliverables so projects move smoothly from idea to impact. Budget Ownership: Oversee the Insights & Strategy budget, track spend, and guide investment decisions across research, partnerships, and tools. Resource & Capacity Planning: Partner with Insights & Strategy leadership to plan team bandwidth and resourcing, keeping the group focused on the highest-impact work. Agency and Vendor Management: Lead day-to-day relationships with external research and strategy partners, from scoping and contracting to ways of working. Partner with Legal and Procurement on contracts and compliance. In-House Research Operations: Scope and manage custom, in-house research projects from start to finish, ensuring rigor in methodology, compliance, recruitment, and cross-functional alignment. Strategic Planning & Roadmap Design: Partner with Insights & Strategy leadership on annual and quarterly planning. Determine what work should be done in-house vs. with external partners, sequence priorities thoughtfully, and keep the team focused on what matters most. Insight Activation: Create engaging ways to share insights across Hinge \u2014 from leadership sessions to company-wide moments \u2014 turning understanding into action. Systems & Continuous Improvement: Refine the tools, processes, and documentation that keep work transparent and effective. Make it easier for the team to see progress, learn from outcomes, and celebrate impact. Operational : 8+ years in operations, project management, or strategy roles \u2014 ideally within marketing, research, or insights \u2014 with a proven experience managing complex, multi-stakeholder initiatives from brief to delivery. Collaborative Strategist: A systems thinker and problem-solver who partners closely with researchers, strategists, and marketers to turn insight into action and bring structure to creativity. Mission-Driven: Passionate about Hinge's mission to inspire intimate connection and create a less lonely world. Experience with research and strategy teams or agencies. 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Our portfolio of brands includes Tinder, Match, OkCupid, Hinge, PlentyOfFish, as well as a number of other brands, each designed to increase our users' likelihood of finding a meaningful connection. We're looking for an Executive Assistant to join our team on a six-month fixed term basis. As an Executive Assistant, you will be supporting four executives on our Corporate Affairs team. This will include calendar management, travel and event coordination, expense reports, subscriptions and other ad hoc projects. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in our Dallas office 3 days/week. How you'll make an impact: You will manage calendars, schedule interdepartmental meetings and events, and coordinate with outside parties as necessary, including catering and site selection, as well as submit expense reports You will make travel arrangements; including air, land (Uber and Lyft), and accommodations (extensive domestic and international travel) You will screen correspondence, provide assistance on presentations and reports You will interface with a broad range of employees as well as executives across our global portfolio of brands and provide assistance on presentations and reports, and draft memos and other correspondence as needed You'll help plan events, including offsites and team outings. You will help coordinate with other Executive Assistants We could be a Match if: You have at least 3+ years' experience as an executive assistant in a fast-paced environment You have advanced level G-suite, Word, Excel, Outlook and PowerPoint skills You are adaptable, open to change and can be flexible in supporting additional executives when needed and are able to work outside of traditional business hours, if needed You possess a strong customer service orientation and the ability to handle external and internal clients with professionalism and maturity and you enjoy working in a fast-paced environment under sometimes challenging time constraints Bachelor's degree is a plus $ - $ a year None Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 18 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require a reasonable accommodation to participate in the hiring process \u2014 such as during pre-employment testing or interviews \u2014 please indicate this by selecting \u201cYes\u201d in the accommodation request field. We'll reach out to discuss your needs if you're selected for the interview stage. 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