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Employ quantitative and qualitative methods including usability testing for design explorations, conducting interviews, developing surveys, and analyzing user feedback. Partner with Trust & Safety Operations team leaders to scope out the problem space and create a research roadmap Work collaboratively with other researchers, product team members (i.e., product managers and designers) and cross-functional partners (i.e., data science, customer support) to identify key research questions and prioritize projects in the short and long term. Generate actionable insights and communicate them in compelling and creative ways; bridge alignment across Hinge teams through written reports and live presentations to cross-functional partners. 2+ years of user research experience in a product research role. An interest in research with internal users and optimizing internal tools for efficiency and effectiveness Passion for centering marginalized and vulnerable communities in the pursuit of advocating for equitable user experiences. Mixed method research experience including quantitative (e.g., survey, experimental) and qualitative (e.g., interviews, usability testing) methods. Passionate and curious about how user research can be leveraged to improve the efficiency and effectiveness of internal tooling, with the end goal of keeping users safe Strong communicator, committed to telling clear and compelling stories with data. Proficient in data manipulation and analysis Dedicated to building trusting, successful partnerships with cross-functional partners (e.g. data science, customer experience, product management, design, engineering, marketing.) Eager to learn from and collaborate with other researchers. Critically thinks about inclusivity both in terms of collaborating and in terms of research and product design.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/24674384", "isPrivate": false}, {"id": 25302608, "name": "Cultural & Consumer Insights Lead", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Marketing", "t_update": 1728882104, "t_create": 1727465211, "ats_job_id": "92a260d4-3f19-4f40-9664-29d2af71d5f7", "display_job_id": "92a260d4-3f19-4f40-9664-29d2af71d5f7", "type": "ATS", "id_locale": "2583621612569499838-en", "job_description": "Thought Leadership: Drive the execution of Hinge's Cultural & Consumer Insights roadmap and build cross-functional buy-in by showing how your work could inspire relevant marketing and product strategies. Deep Research Expertise: Direct internal teams and external partners through a variety of research methods (qualitative, quantitative, ethnographic, semiotics) to investigate important cultural dynamics affecting Hinge and dating globally. Partner with UXR, Business Intelligence, and Finance to leverage internal data where needed. Storytelling & Strategy: Synthesize large amounts of research across different sources and connect the dots into clear insights stories that are easily digestible and prone to ignite action. Workshops & Socialization: Organize and facilitate workshops with marketing and product teams to socialize cultural insights and ensure they are integrated into strategic planning at the right time. Agency Management: Direct external research and strategy agencies, providing clear briefs and strategic direction to ensure their work aligns with Hinge's Cultural & Consumer Insights goals. Oversee the quality and relevance of agency deliverables, and ensure they are grounded in actionable insights that move Hinge's marketing and product strategies forward. Global & Local Perspectives: Balance global trends with regional and local cultural nuances, ensuring that Hinge's brand messaging and product features resonate with diverse audiences worldwide. Extensive Experience: 8+ years in brand, marketing, consumer, or cultural research on the client and/or agency experience. You have hands-on expertise with various research methodologies (qualitative, quantitative, ethnographic, semiotics) and a strong appetite for unearthing deep, human insights that inspire. Demonstrated Leadership: Strong leadership skills with a history of managing and influencing teams, including building strong relationships with cross-functional partners and C-Level executives. Skilled Strategist: Ability to act as a bridge between research and strategy, with a track record of authoring inspiring insight stories & strategies that unlock growth for consumer-focused companies. Cultural Decoder: A passion for uncovering the subtle, often hidden, cultural drivers influencing how people think and behave. You're not afraid to bring avant-garde thinking to the table. Mission-Driven: Passion and curiosity about dating culture and our mission of inspiring intimate connections to create a less lonely world. Experience working on global brands is a plus. So is comfort with quantitative data.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/25302608", "isPrivate": false}, {"id": 19938972, "name": "Senior ML Platform Engineer", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Engineering", "t_update": 1728882104, "t_create": 1704997239, "ats_job_id": "f6d1cdb5-efcd-4c13-bd51-570568138794", "display_job_id": "f6d1cdb5-efcd-4c13-bd51-570568138794", "type": "ATS", "id_locale": "6203985222364177919-en", "job_description": "Own or contribute to technical designs for the feature platform, training platform, serving platform, and underlying operational infrastructure that provides incremental delivery and impact. Develop, maintain, and enhance reusable frameworks for AI/ML model development and deployment while establishing and driving best practices in machine learning engineering and MLOps. Design, advocate, and implement for availability, scalability, operational excellence, and cost management while delivering incrementally. Collaborate closely with ML Engineers, Data Scientists, and Product Managers to understand their needs and identify opportunities to accelerate the AI/ML development and deployment process. Mentor and educate ML Engineers and Data Scientists on current and up and coming tools and technologies for ML operations through presentations and documentation. Help design and architect an AI platform that adheres to the principles of responsible AI and simplifies privacy compliance. Lead build vs buy discussions on technologies that would underpin the feature, training, and serving layers. Perform other job-related duties as assigned. 3+ years of experience, depending on education, as an ML, backend, data, or platform engineer developing and working with large scale, complex systems. 2+ years of experience working on a cloud environment such as GCP, AWS, Azure, and with dev-ops tooling such as Kubernetes 1+ year of experience leading projects with at least 1 other team member through completion. 1+ year of experience for Senior designing and developing online and production grade ML systems. A degree in computer science, engineering, or a related field. Strong programming skills: Proficiency in languages like Python, Go, or Java. System design & architecture: Ability to design scalable and efficient ML systems. Cloud platform proficiency: The ability to utilize cloud environments such as GCP, AWS, or Azure. ML knowledge: A basic understanding of ML algorithms, techniques, and best practices. Data engineering knowledge: Skills in handling and managing large datasets including, data cleaning, preprocessing, and storage Collaboration and communication skills: The ability to work effectively in a team and communicate complex ideas clearly with individuals from diverse technical and non-technical backgrounds.. Strong written communication: The ability to communicate complex ideas and technical knowledge through documentation Software leadership skills: A track record of leading projects through completion with quantifiable and measurable outcomes.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/19938972", "isPrivate": false}, {"id": 24611547, "name": "Senior UX Researcher, Labs", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Product", "t_update": 1728882104, "t_create": 1724191108, "ats_job_id": "e5d1b69f-97d1-45dc-a8fa-23c963c292fa", "display_job_id": "e5d1b69f-97d1-45dc-a8fa-23c963c292fa", "type": "ATS", "id_locale": "9179667337097649866-en", "job_description": "Hinge is the dating app designed to be deleted In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we're on a mission to inspire intimate connection to create a less lonely world. We're obsessed with understanding our users' behaviors to help them find love, and our success is defined by one simple metric- setting up great dates. With tens of millions of users across the globe, we've become the most trusted way to find a relationship, for all. About the role Hinge is hiring a Sr. UX Researcher to be part of our Hinge Labs team, dedicated to leading insights for our marketing initiatives. In this role, you'll support Hinge's marketing and communications efforts, uncovering and socializing key insights used to create global consumer reports and test in-app messaging. You'll work across marketing and product teams, helping to ensure that our initiatives are both data-driven and highly effective. Working here, your research will have meaningful impacts for daters across the globe. Responsibilities Insights Storytelling: Lead insight collection and analysis for all external facing data-driven reports. Segmentation & Messaging: Lead quantitative and qualitative research supporting product marketing on in-app messaging and positioning within the product experience, across different audiences. Localized Learnings: Develop tailored insights for communications narratives in different international markets in collaboration with marketing managers. Strategic Collaborator: Be a cross-discipline connector providing opportunities across marketing and product for inspiration, efficiencies, and collaboration. Marketing Surveys Support: Conduct surveys across a range of initiatives, from social impact campaigns to providing insights to support marketing campaigns and launches. Within three months we expect you to: Develop a strong understanding of storytelling at Hinge and build processes to support that through collaborating on a data-driven consumer-facing story with marketing partners. Build strong and collaborative relationships with key team members, including marketing managers in European markets. Develop a research roadmap around key marketing moments in collaboration with marketing partners. $ 159500- $191500 a year Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. As a member of our team, you'll enjoy: 401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year. Professional Growth: Get a $3,000 annual Learning & Development stipend once you've been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day. Parental Leave & Planning: When you become a new parent, you're eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.) Fertility Support: You'll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide $10,000 toward fertility preservation. You and your spouse/domestic partner are both eligible. Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates- Romantic or otherwise. Hinge Premium is also free for employees and their loved ones. ERGs: We have eight Employee Resource Groups (ERGs)\u2014Asian, Unapologetic, Disability, LGBTQIA+, Vibras, Women/Nonbinary, Parents, and Remote\u2014that hold regular meetings, host events, and provide dedicated support to the organization & its community. At Hinge, our core values are Authenticity: We share, never hide, our words, actions and intentions. Courage: We embrace lofty goals and tough challenges. Empathy: We deeply consider the perspective of others. Diversity inspires innovation Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know. Note: We will only respond to inquiries regarding accommodations and if you have any questions about your job application, please reach out to your Talent Acquisition Partner directly.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/24611547", "isPrivate": false}, {"id": 25379117, "name": "Lead UX Researcher, Monetization", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Product", "t_update": 1728882104, "t_create": 1727813883, "ats_job_id": "577ea31f-dc6a-4145-bca6-9776c7426f4d", "display_job_id": "577ea31f-dc6a-4145-bca6-9776c7426f4d", "type": "ATS", "id_locale": "681196102899533002-en", "job_description": "Co-create monetization roadmap and strategy: Own and develop research suite on revenue opportunities for various audiences, in close partnership with cross-functional team. Develop and execute end-to-end research: Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help team achieve goals. Cross-functional partner: Work in close collaboration with other researchers, product team members (i.e., product managers and designers) and cross-functional partners (i.e., data science, customer experience, marketing and brand strategy) to identify key research questions and prioritize projects in the short and long term. Insights-driven storytelling: Generate actionable insights and communicate them in compelling and creative ways; bridge alignment across Hinge teams through written reports and live presentations to cross-functional partners. Culture champion: Engage in and inspire honest and clear communication, promoting a culture of care, empathy, and respect. 6+ years of user research experience, including 2-3 years of experience in a consumer-facing product research role. Experience working on monetization, subscriptions or new revenue streams or zero-to-one products. Possess strong quantitative (e.g., survey, experimental) skills and expertise with measuring sentiment in experiment frameworks. Strong communicator, committed to telling clear and compelling stories with data. Proficient in data manipulation, analysis, and dashboard creation with R, SPSS, and/or Looker (or similar statistical software.) Proactive at building and sustaining trusting, successful relationships with cross-functional partners (e.g. data science, customer experience, product management, design, engineering, marketing.) Eager to learn from, collaborate with, and mentor other researchers.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/25379117", "isPrivate": false}, {"id": 23551272, "name": "Senior Platform Engineer", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Engineering", "t_update": 1728882104, "t_create": 1718726191, "ats_job_id": "dad03272-1785-4283-ae68-f1cbae4d12d4", "display_job_id": "R0003942", "type": "ATS", "id_locale": "R0003942-en", "job_description": "Deliver improvements to our infrastructure, observability, security, and internal tooling across varying problem spaces. Design, build, and maintain global, highly available, low-latency infrastructure to service the needs of our customers. Partner internally with teams to improve performance, scalability, reliability and observability of our infrastructure. Empathetically help teams improve their systems' performance, scalability, reliability, and observability. Has a keen focus on performance and reliability of infrastructure and takes ownership of solving problems as they arise. Leave a trail of high-quality technical documentation of initiatives, postmortems, and endeavor to uphold good knowledge-sharing practices. Impart your domain expertise theoretically and practically. Join the Platform Engineering on-call rotation. Prior experience in implementing, configuring and optimizing Kubernetes and Terraform at scale. Experience in building and troubleshooting large-scale distributed production infrastructure in AWS or GCP. Demonstrated proficiency in working on CI/CD pipelines. Experience building global multi-region infrastructure, services, databases and storage. Experience in on call rotation and responding to incidents. Proficiency working in Go or similar systems programming language. Has expertise in many or all of the following: Terraform, Kubernetes, AWS, Grafana, Elasticsearch, Prometheus, Argo CD,and Kafka", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/23551272", "isPrivate": false}, {"id": 20079076, "name": "Machine Learning Engineer", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Engineering", "t_update": 1724268639, "t_create": 1705101155, "ats_job_id": "3fc3a7d4-4a84-4eb9-80d6-ab3c549c6171", "display_job_id": "3fc3a7d4-4a84-4eb9-80d6-ab3c549c6171", "type": "ATS", "id_locale": "203998211731315363-en", "job_description": "Own and contribute to foundational models (e.g. CLIP embeddings) that powers our recommendations pipelines. Contribute to the research and development of recommender models as well experiment with the latest ML innovations (e.g. LLM agents and transcription models) Design, advocate, and implement for availability, scalability, operational excellence, and cost management while delivering impact to our daters incrementally. Collaborate closely with ML Engineers, Data Scientists, and Product Managers to understand their needs and identify opportunities to accelerate the AI/ML development and deployment process. Mentor and educate ML Engineers on current and up and coming research, technologies and best practices of doing ML at scale. Perform other job-related duties as assigned. Strong programming skills: Proficiency in languages like Python, Java or C++ System design & architecture: Proven track record of training and deploying large scale ML models specially DNNs. Good understanding of distributed computing for learning and inference. Cloud platform proficiency: The ability to utilize cloud environments such as GCP, AWS, or Azure. Familiarity with ML serving solutions like Ray, KubeFlow or W&B is a plus. ML knowledge: Deep understanding of DNN architectures, track record of building, debugging and fine tuning models. Familiarity with PyTorch, TF, knowledge distillation, recommender systems are a plus. Dev-ops skills: The ability to establish, manage, and use data and compute infrastructure such as Kubenetes and Terraform. Data engineering knowledge: Skills in handling and managing large datasets including, data cleaning, preprocessing, and storage. Deep understanding of batch and streaming pipelines as well as orchestrators like Argo and Airflow. Collaboration and communication skills: The ability to work effectively in a team and communicate complex ideas clearly with individuals from diverse technical and non-technical backgrounds.. Strong written communication: The ability to communicate complex ideas and technical knowledge through documentation Software leadership skills: A track record of leading projects through completion with quantifiable and measurable outcomes. 4+ years of experience, depending on education, as an MLE. 2+ years of experience working on a cloud environment such as GCP, AWS, Azure, and with dev-ops tooling such as Kubernetes 1+ year of experience leading projects with at least 1 other team member through completion. 2+ years of experience for Senior designing and developing online and production grade ML systems. A degree in computer science, engineering, or a related field.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/20079076", "isPrivate": false}, {"id": 25426718, "name": "Senior Engineer, Backend", "location": "New York, New York", "locations": ["New York, New York"], "hot": 0, "department": "Hinge", "business_unit": "Engineering", "t_update": 1728882104, "t_create": 1728067457, "ats_job_id": "d50972ac-5f63-4062-bcb3-bd4466d9c594", "display_job_id": "d50972ac-5f63-4062-bcb3-bd4466d9c594", "type": "ATS", "id_locale": "7484753442162559159-en", "job_description": "Design and build RESTful APIs for mobile clients. Taking part in the backend On-Call rotation (1 whole week, every 8-11 weeks). Design and build microservices that run on Kubernetes. Design and build distributed systems in Go, using cloud infrastructure and platform service components. Own the technical design, implementation, and success of their projects. Collaborate effectively with cross-functional partners. Help foster a culture of collaboration and inclusivity. Cultivate a growth mindset. Effectively organize and manage personal workload, tasks, and meetings. The backend engineering team's mission is to design, build, and operate the various cloud-based services that power Hinge. Backend engineers solve complex technical challenges and own a significant portion of the software stack that enables millions of users to find meaningful connections. We are looking for an experienced senior backend engineer with 5+ years of industry experience to join our engineering team. The ideal candidate is a product minded engineer with a deep understanding of distributed systems and cloud-native technologies, including proficiency in Go, Kubernetes, OpenTelemetry, and gRPC/Protobuf. This is an exciting chance to join a nascent and rapidly growing backend team that is tasked with building out critical cross cutting platform capabilities like experimentation and notifications. 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