match group jobs in los angeles california

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Reporting directly to the CEO, this role works in a one-on-one relationship with the CEO within a two-EA support model, partnering closely with the current Executive Assistant to ensure shared coverage, coordination of executive priorities, and seamless support. The Executive Assistant also serves as a liaison to the board of directors and senior leadership, organizes and coordinates executive outreach and external relations efforts, and oversees special projects. The Executive Assistant must be creative and enjoy working in an entrepreneurial environment. The ideal candidate exercises sound judgment in a variety of situations and demonstrates strong written and verbal communication, administrative, and organizational skills, with the ability to effectively manage multiple priorities. Success in this role requires building and maintaining a strong partnership and collaborative working relationship with the current Executive Assistant. In this role, you will: Manage sensitive matters with strict confidentiality and discretion, especially decisions that directly impact the company's global operations. Sustain a daily calendar of meetings and events. Prepare presentations, agendas, reports, special projects, and other documents to support the organization's objectives. Prepare expense reports. Screen incoming emails; take and deliver accurate messages; respond to requests by gathering and providing information, and referring non-routine emails to the appropriate staff. Excellent communication and time management skills; proven ability to meet deadlines. Ability to function well in a high-paced environment; performs additional duties as assigned by executives. Draft and prepare correspondence for internal announcements, board meetings, and organizations in which the executive is involved. Manage the Executive's contacts. Assist in preparing and managing presentations and decks. Be responsive to emails/texts/phone calls, with contact outside normal business hours Welcome the Executive's guests by greeting them in person, answering or directing inquiries. Use discretion, confidentiality, and good judgment to handle C-Level matters. Represent the company and the CEO in a positive light through great follow-through skills and sound judgment. Conserve the Executive's time by reading, researching, collecting, and analyzing information in advance as needed. Complete ad hoc projects as assigned. Organize complex calendars and schedules and resolve any scheduling issues. Skills and Qualifications: Bachelor's degree required 7+ years of related experience in a senior executive assistant role supporting C-Level executives required. Advanced Proficiency in Google Suite and Microsoft Office. Ability to communicate effectively and professionally. Flexibility in working hours is required based on the CEO's business needs, projects, and meeting schedule. $ 143500- $155500 a year The salary range for this position is $143,500 - 155,500. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Los Angeles, CA. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 14 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require a reasonable accommodation to participate in the hiring process \u2014 such as during pre-employment testing or interviews \u2014 please indicate this by selecting \u201cYes\u201d in the accommodation request field. We'll reach out to discuss your needs if you're selected for the interview stage. MG", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/41060046", "isPrivate": false}, {"id": 41206211, "name": "Sr. Manager, Customer Experience", "posting_name": "Sr. Manager, Customer Experience", "location": "Los Angeles, California", "locations": ["Los Angeles, California", "Dallas, Texas", "Vancouver, British Columbia"], "hot": 0, "department": "Match Group", "business_unit": "Trust & Safety", "t_update": 1776315738, "t_create": 1775234883, "ats_job_id": "d4059530-d9e8-4aea-ac51-fd07feea9195", "display_job_id": "d4059530-d9e8-4aea-ac51-fd07feea9195", "type": "ATS", "id_locale": "2633144181610491485-en", "job_description": "Lead the end-to-end support experience across all customer touchpoints, ensuring alignment with broader business objectives and brand values. Build, mentor, and scale a team of KM and CX professionals, fostering a culture of customer advocacy and continuous professional growth. Partner with Product, Legal, and Operation teams to advocate for the customer and lead fundamental changes in the organization's approach to service. Serve as the subject matter expert (SME) in customer service operations, translating high-level business goals into actionable frontline tactics. Oversee the development, maintenance, and continuous improvement of internal and external knowledge bases for both agents and customers. Define and implement voice, tone, and quality standards for all customer-facing information to ensure brand consistency. Ensure support teams have clear, accessible documentation and Standard Operating Procedures (SOPs) to guide them through complex workflows. 5+ years of experience in Customer Experience, Operations, or Knowledge Management, with a track record of building, mentoring, and scaling high-performing workflows or teams. A strategic thinker who maintains a \"hands-on\" approach to execution; able to navigate ambiguity and deliver results in a fast-paced, high-growth environment. Expert ability to deconstruct complex technical processes and translate them into scalable, practical workflows and Standard Operating Procedures (SOPs). Strong proficiency with Knowledge Management (KM) platforms, Document Management Systems (DMS), and CX software suites. Exceptional writing and editing skills with a focus on clarity, usability, and maintaining brand voice across diverse support channels. Ability to synthesize qualitative and quantitative data to identify root causes and build compelling business cases for CX investments. A design-thinking practitioner dedicated to removing friction and delivering exceptional end-to-end user experiences in complex environments. Proven track record of influencing without authority and building strategic partnerships across Product, Legal, Training, and Operations. Outstanding verbal and written communicator capable of simplifying complex information for diverse audiences and presenting to senior leadership. Solid organizational skills with the ability to manage competing priorities and high-stakes projects simultaneously. Design and implement scalable operational models that support customer growth while maintaining \"best-in-class\" service levels. Develop data-gathering frameworks and utilize internal/external analysis to monitor the overall health and success of the support function. Manage the collection and communication of how customer support is working, ensuring actionable insights are shared with cross-functional partners to drive loyalty and growth.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/41206211", "isPrivate": false}, {"id": 39316269, "name": "Sr. Manager, Talent Program and Operations", "posting_name": "Sr. Manager, Talent Program and Operations", "location": "Dallas, Texas", "locations": ["Dallas, Texas", "San Francisco, California", "Los Angeles, California"], "hot": 0, "department": "Match Group", "business_unit": "People", "t_update": 1776315738, "t_create": 1765943216, "ats_job_id": "f6af9d2f-6ada-4ffd-bfa1-12fc50f5f537", "display_job_id": "f6af9d2f-6ada-4ffd-bfa1-12fc50f5f537", "type": "ATS", "id_locale": "5415793865328061577-en", "job_description": "We're seeking a strategic and operational Senior Manager to build, scale, and run the Talent Acquisition operating system across Match Group. This role oversees talent coordination and operations, tools and systems, reporting, and supports capacity planning. They will develop scalable processes, build core programs, and deliver insights that enable recruiters, leaders, and cross-functional partners to make informed decisions. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life. We think the same is true for creating the best platforms, so we work together IRL in our Dallas, Los Angeles, or San Francisco offices three days a week. How you'll make an impact: Talent Operations & Coordination LeadershipLead the Talent Coordination team and ensure a consistent, high-quality candidate experience. Define and maintain operational standards for scheduling, workflows, and feedback. Own and optimize recruiting tools such as Lever, GoodTime, and CodeSignal, ensuring strong integrations and smooth day-to-day usage. Partner with Recruiting, People Ops, FP&A, and HRIS to streamline and scale TA processes. Talent Capacity Planning Maintain a recruiter capacity model (req load, complexity, time-to-fill). Help identify gaps between hiring demand and recruiter capacity. Provide monthly capacity updates and resourcing recommendations. Support with the repurpose & reallocation request process. Own the headcount tracking process by pulling reports, updating role and level changes, and ensuring data accuracy. Tools & Systems Ownership Own evaluation, implementation, and optimization of the recruiting tech stack (ATS, CRM, scheduling, analytics). Partner with vendors and internal stakeholders to ensure systems support evolving team needs and integrations. Identify opportunities to automate manual processes and improve user experience for both recruiters and candidates. Employer Branding Partner with Director, Talent Acquisition on employer branding initiatives across Match Group, E&E, and Tinder. Early Careers & University Recruiting Support Partner with recruiting and business teams to support the operational framework for internships and early career programs. Help standardize tools, timelines, and logistics for university hiring across brands. Track conversion data and drive improvements to the intern experience and outcomes. Reporting & Insights Develop, maintain, and analyze dashboards and reports to track key recruiting metrics and performance indicators. Partner with Recruiting, and People team members to extract insights that improve recruiting effectiveness and efficiency. Build forecasting and pipeline visibility tools to enable better headcount planning and prioritization. We could be a match if you have: 7+ years in Talent Operations, Recruiting Operations, Workforce Planning, or HR Operations, including 3+ years in leadership. Proven experience building scalable TA programs, processes, and operational frameworks. Strong systems expertise with ATS, CRM, and scheduling tools. High data literacy with experience creating dashboards, models, and actionable insights. Experience leading coordination or scheduling teams in a fast-paced environment. Excellent cross-functional partnership, communication, and project management skills. Self-starter with strong EQ who leads with curiosity, adapts quickly, and pivots as priorities shift. $ 150000- $175000 a year The salary range for this position is $150,000 - 175,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Dallas, Texas, Los Angeles, CA, and San Francisco, CA. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. LI-CH1 Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 14 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require a reasonable accommodation to participate in the hiring process \u2014 such as during pre-employment testing or interviews \u2014 please indicate this by selecting \u201cYes\u201d in the accommodation request field. We'll reach out to discuss your needs if you're selected for the interview stage. MG", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/39316269", "isPrivate": false}, {"id": 40082441, "name": "Senior Intellectual Property Counsel", "posting_name": "Senior Intellectual Property Counsel", "location": "Dallas, Texas", "locations": ["Dallas, Texas", "Los Angeles, California"], "hot": 0, "department": "Match Group", "business_unit": "Legal", "t_update": 1776315738, "t_create": 1770429518, "ats_job_id": "a1d34ee9-1f04-4fed-834b-36b39789347a", "display_job_id": "R0004277", "type": "ATS", "id_locale": "R0004277-en", "job_description": "You have a juris doctorate (J.D.) degree and membership in good standing in at least one state bar (Texas preferred). You have at least 6 years of experience in intellectual property law with a top law firm and/or in-house legal department and experience handling and managing both prosecution and contentious matters. You have experience with domestic and foreign patent prosecution and enforcement. You have experience enforcing trademarks, copyrights, and patents in litigation and pre-litigation, including researching infringement and infringers, drafting cease & desist letters, negotiating settlements, filing UDRP petitions, and handling inter partes and ex parte board proceedings. You have excellent writing and editing skills, and are comfortable drafting and revising letters, briefs, and discovery. You are an effective communicator, with the ability to establish and maintain effective relationships with clients, coworkers, and colleagues. You have the ability to work autonomously, issue spot, and provide incisive and pragmatic advice. You are an outside-the-box, strategic thinker. You have excellent problem-solving skills and can manage a project from beginning to end. You exercise good judgment and a high level of professional integrity. You possess the leadership acumen and credibility to inspire confidence among business clients in a high growth business.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/40082441", "isPrivate": false}, {"id": 40106708, "name": "Legal Operations Specialist", "posting_name": "Legal Operations Specialist", "location": "Dallas, Texas", "locations": ["Dallas, Texas", "New York, New York", "San Francisco, California", "Palo Alto, California", "Los Angeles, California"], "hot": 0, "department": "Match Group", "business_unit": "Legal", "t_update": 1776315738, "t_create": 1770704549, "ats_job_id": "a7cb675e-ee84-4201-acb7-0df9ba7969ba", "display_job_id": "a7cb675e-ee84-4201-acb7-0df9ba7969ba", "type": "ATS", "id_locale": "6131820745860579422-en", "job_description": "Match Group (MTCH) is seeking a Legal Operations Specialist to join our Legal team. Match Group is a leading provider of dating services across the globe. Our portfolio includes Tinder, Match, Hinge, PlentyOfFish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn't stop at our platforms - it's the foundation of every team we hire. Match Group Legal Ops is dedicated to driving business innovation through legal workflow automation, process improvement, and data analysis. We're here to enable our lawyers to provide legal advice at scale in areas from commercial agreements to litigation, around the world. As a top, global consumer technology company, we aim to set the standard for a modern Legal team and enable our cross-functional business partners and suppliers to engage with us in a modern, seamless way. We've set the technical foundation for our Legal team and are excited to continue expanding to simplify the work of our lawyers. We're looking for a Legal Operations Specialist to jump in and learn about our legal practice areas and their technology tools, become an expert in our legal systems, use data to identify new opportunities, and communicate to make them happen. You'll report to our Director, Legal Operations and will be able to grow professionally as we branch out into new areas. This role is ideal for someone building their career in Legal Ops who wants broad exposure to different practice areas and hands-on learning. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in-office 3 days/week. This role can be based in Dallas, West Hollywood, New York, San Francisco, Palo Alto, Vancouver, Dublin, or Paris; fully remote applicants will not be considered. How you'll make an impact: Manage support, maintenance, and user access of our legal systems. Monitor our contract management system, train Legal and Business teams, negotiate standard NDAs according to our playbook with supervision from lawyers, and ensure entry and execution of all contracts in accordance with company policies.Oversee our eBilling processes and tools, including setting up vendors, reviewing billing rates, troubleshooting access and payments with law firms, opening matters, and collaborating with our Finance team to ensure invoices are paid promptly. Identify efficiency opportunities and work cross-functionally to roll out enhancements and new tools. Analyze legal data to answer business questions and design improvements. Dig into data on outside counsel spend, contracts, vendor performance, and more. Export reports from our legal systems and analyze data in Excel to answer questions for our attorneys and business partners. Prepare written summaries and presentation slide decks to tell the story of our legal work, identify process improvement opportunities, and bring solutions to life. Build clear reports and dashboards for lawyers to access meaningful metrics from within our legal systems. Support internal communications for the Legal team, helping lawyers work more efficiently and ensuring business partners get the support they need. Help implement new legal systems and tools. Develop training guides, video walkthroughs, and quick tips and communicate clearly so everyone is set up for success. Be on the front line of executing communications strategies for the legal team, business partners, and suppliers. Write succinct messages through Slack and email and be on call to answer questions. Track feedback and communicate empathetically to find workarounds and prioritize long-term solutions. We could be a match if: You have two to three years of experience in legal operations or as a paralegal. Law firm paralegals looking to move in-house are welcome. You're experienced with one or more legal systems such as eBilling (SimpleLegal, Legal Tracker, Brightflag), CLM (Ironclad, DocuSign CLM, Evisort, Agiloft), eSignature, Entity Management, eDiscovery, and are eager to learn more. You understand law firm billing practices and have hands-on experience or are excited to learn about LEDES files, UTBMS codes, AFAs, accruals, phase and life-of-matter budgets, and timekeeper rate cards. You're naturally curious and willing to dig into a question to find the answer. You're excited by tough problems and want to put in the effort to find a solution and see things through. You're comfortable working with Excel and are eager to deepen your analytical skills (combining datasets with XLOOKUP, cleaning up and summarizing data with pivot tables, and creating presentation-ready charts and slides). You're comfortable interacting with lawyers, accountants, and developers and are excited to help different teams communicate with each other. You're a strong writer who can explain issues clearly and send concise, actionable messages. Demonstrates strong organizational skills, effectively managing day-to-day responsibilities while making consistent progress on long-term initiatives. Contributes to a collaborative and productive team environment, positively impacting cross-functional work across Match Group. $ 70000- $85000 a year The salary range for this position is $70,00 - $85,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Dallas, Texas, New York, Los Angeles, Palo Alto, and San Francisco, California. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 14 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require a reasonable accommodation to participate in the hiring process \u2014 such as during pre-employment testing or interviews \u2014 please indicate this by selecting \u201cYes\u201d in the accommodation request field. We'll reach out to discuss your needs if you're selected for the interview stage. MG", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/40106708", "isPrivate": false}, {"id": 41058289, "name": "Sr. Talent Acquisition Coordinator", "posting_name": "Sr. Talent Acquisition Coordinator", "location": "Dallas, Texas", "locations": ["Dallas, Texas", "Los Angeles, California", "Palo Alto, California", "San Francisco, California"], "hot": 0, "department": "Match Group", "business_unit": "People", "t_update": 1776315738, "t_create": 1774452351, "ats_job_id": "8c113139-b6a3-48fe-9307-e89429c4362e", "display_job_id": "8c113139-b6a3-48fe-9307-e89429c4362e", "type": "ATS", "id_locale": "8622002840782151749-en", "job_description": "Match Group's Evergreen and Emerging (E&E) group is one of the world's leading online dating groups, comprising a large and prestigious dating portfolio (OkCupid, Match.com, Meetic, PlentyOfFish, Affinity, etc.) with millions of daily active members. We are based in Dallas with a strong worldwide collaboration with other brands within the Match Group (NASDAQ: MTCH) like Tinder and Hinge. We're looking for a Senior Recruiting Coordinator to join our team on a full-time basis. Recruiting Coordination and Operations at Match Group play a pivotal role in both Talent Acquisition (TA) processes and operational excellence. This hybrid role is essential in facilitating the seamless execution of hiring activities while also supporting broader TA operations to drive efficiencies across the team. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in our Dallas, Los Angeles, New York City, San Francisco, or Palo Alto offices 3 days/week. Recruiting Coordination: Manage end-to-end interview coordination for complex, high-volume, and multi-timezone interviewing, ensuring an efficient and candidate-focused experience. Schedule and coordinate interviews using tools such as Google Calendar, Gmail, GoodTime, and Lever, proactively resolving scheduling conflicts and last-minute changes to keep interviews on track. Partner with recruiters to align interview logistics with candidate availability, role priorities, and interviewer constraints. Coordinate interviews for executive and senior leadership roles, partnering closely with Executive Assistants to manage complex calendars, confidentiality, and shifting priorities. Oversee interview logistics, including debrief coordination, candidate travel, and meal vouchers. Maintain accurate ATS and recruiting system records (e.g., Lever, GoodTime), upholding documentation standards and flagging issues that impact data quality or candidate experience. Share coordination insights and trends (e.g., scheduling bottlenecks, candidate feedback) to support improvements in hiring efficiency. Conduct candidate office tours and support professional onsite candidate communications. Support scheduling and logistics for rotational and early-career programs, as needed. Talent Operations: Support and optimize recruiting tools and systems (e.g., GoodTime, Lever, CodeSignal, CRM, Assessment tools) to ensure efficiency and usability across the business. Serve as a point of contact for ATS and scheduling tool execution (e.g., Lever, GoodTime), troubleshooting operational issues and escalating system gaps or recurring challenges as needed. Track and surface operational trends and risks (e.g., scheduling delays, interviewer load, debrief completion gaps), sharing insights with recruiters to support smoother hiring execution. Create and maintain coordination-related documentation, templates, and best practices to support consistency and continuity during the contract period. Provide operational support during process changes, system updates, or peak hiring periods, helping ensure minimal disruption to active hiring workflows. $ 62400- $72800 a year The compensation range listed above is representative of the base salary offered. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Dallas, TX, Palo Alto, CA, San Francisco, CA, and Los Angeles, CA. This salary will be subject to a geographic adjustment (according to a specific city, state, and country), if an authorization is granted to work outside of the location listed in this posting. LI-CH1 Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. 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Organizational Architect: Experience building and developing high-performing, distributed teams; you are a \"leader of leaders\" with a knack for identifying and coaching top-tier talent. Global Operating Models: Extensive experience managing large-scale BPO relationships and external vendor partners within a complex, multi-threaded global ecosystem. Process Rigor: Demonstrated ability to manage shifting priorities and high-pressure incidents without sacrificing structure, focus, or quality standards. Efficiency at Scale: A \"builder\" mindset with a deep understanding of modern support technology, including the implementation of AI/ML tools and automated workflows to drive efficiency. Data-Driven Decision Making: Strong analytical judgment with the ability to synthesize high-volume metrics and qualitative insights into clear, executive-level recommendations. Strategic Vision: Ability to define a multi-year operational roadmap that aligns with broader company objectives and long-term risk mitigation. Product & Engineering Partnership: Proven experience influencing core product roadmaps by translating operational data and user friction points into technical requirements. Complex Project Management: A history of leading large-scale, cross-functional initiatives end-to-end, navigating the needs of Legal, Policy, Product, and PR stakeholders. Exceptional Communication: Ability to serve as a bridge between technical and non-technical teams, distilling complex operational challenges into actionable strategies for senior leadership. Mission-Driven Mindset: High emotional intelligence and resilience, with a commitment to the \"Safety\" mission and the well-being of the teams executing it. Build for Velocity: Design the systems and frameworks that allow our moderation and support teams to scale rapidly while maintaining uncompromising quality standards. 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Organizational Resilience: Build adaptable team structures and \"BizOps\" workflows that maintain high performance amidst shifting business demands and growth. Culture of Rigor: Foster a professional environment rooted in deep domain expertise, transparency, and continuous development, ensuring the team is equipped to handle high-stakes safety challenges. 7+ years of experience in Trust & Safety, Content Policy, or Risk Management, with at least 4+ years of experience managing other people managers. Proven experience leading high-performing, multi-disciplinary teams across multiple time zones and cultures; adept at managing asynchronous global operations without losing momentum. Proven ability to lead through ambiguity, helping teams navigate \"PR firestorms,\" regulatory shifts, and evolving business demands with composure. Deep expertise in drafting, editing, and auditing moderation policies, agent training curricula, and quality assurance frameworks at an enterprise scale. Advanced understanding of moderation tooling and automation, with the ability to navigate the complex trade-offs between algorithmic scale and human nuance. Ability to partner effectively with Legal and Compliance teams to ensure all governance workstreams meet global regulatory requirements (e.g., DSA, UKOSA). Proficiency in using data-driven storytelling to elevate the organizational narrative, turning raw \"feedback loop\" data into strategic insights for executive leadership. Proven ability to oversee complex, cross-functional programs that impact millions of users across a diverse portfolio of brands. A \"systems thinker\" capable of proposing new perspectives and scalable solutions to chronic platform integrity challenges. Exceptional stakeholder engagement skills; able to build high-trust partnerships across Product, Engineering, Legal, Analytics, and Design. Crisis & Incident Leadership: Monitor emerging risk signals and content trends; lead cross-functional incident response and crisis management efforts. Operational Standards: Partner with Operations leadership to set the \"Gold Standard\" for moderation performance, ensuring quality rubrics drive operational alignment. 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Collaborate with cross-functional teams (legal, media, performance marketing, product, technology, PR) to ensure cohesive brand execution Operate with autonomy while partnering closely with the Sr. Director of Affinity Brand Marketing, bringing strategic thinking and strong execution to elevate Chispa within the Affinity portfolio 6+ years of marketing and brand strategy experience, preferably within consumer mobile apps, digital platforms, or high-growth consumer startups (agency experience is a plus) Experience owning or leading brand campaigns that reach bicultural audiences Deep passion for, understanding of, and immersion in the US Latino community; bilingual English/Spanish required Proven experience leading integrated campaigns and influencer marketing programs from strategy through execution Strong cross-functional leadership skills with experience managing agency partners and collaborating with diverse stakeholders A balance of creative storytelling and analytical rigor, with comfort interpreting performance metrics and optimizing accordingly An entrepreneurial mindset \u2014 self-starter, scrappy, resourceful, and comfortable operating as the primary brand lead Ability to build relationships and community connections, especially within the Latino market Ideally, creative skills and familiarity with Canva or other creative tools", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/40897229", "isPrivate": false}, {"id": 41455991, "name": "Senior Director, Brand Marketing", "posting_name": "Senior Director, Brand Marketing", "location": "Los Angeles, California", "locations": ["Los Angeles, California", "Dallas, Texas"], "hot": 0, "department": "Affinity", "business_unit": "Marketing & PR", "t_update": 1776315738, "t_create": 1776185704, "ats_job_id": "f0cf8d33-0426-4e7a-b4e1-c2babe7a6a82", "display_job_id": "f0cf8d33-0426-4e7a-b4e1-c2babe7a6a82", "type": "ATS", "id_locale": "2812812077048427996-en", "job_description": "10+ years of experience in brand marketing, ideally within tech, consumer apps, or culturally driven brands. 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