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\uacf5\ud1b5 \uae30\uc220 \uae30\ubc18\uc744 \ud655\uc7a5\ud569\ub2c8\ub2e4. \ud300\uc5d0\uc11c \uc9c4\ud589 \uc911\uc778 \ud504\ub85c\uc81d\ud2b8\ub97c \ub354 \uc790\uc138\ud788 \uc54c\uace0 \uc2f6\uc73c\uc2dc\ub2e4\uba74, \ub2e4\uc74c \uac8c\uc2dc\uae00\uc744 \ud655\uc778\ud574\ubcf4\uc138\uc694. ? \"Match Group AI \ud300\uc744 \uc18c\uac1c\ud569\ub2c8\ub2e4.\" Match Group AI ML Team \uc18c\uac1c ML Team\uc740 Match Group\uc758 \ub2e4\uc591\ud55c \uc11c\ube44\uc2a4\uc5d0 AI/ML \uae30\uc220\uc744 \uc801\uc6a9\ud558\ub294 ML Engineer\ub85c \uad6c\uc131\ub41c \ud300\uc785\ub2c8\ub2e4. \ud300\uc758 \uc5c5\ubb34\ub294 \uc2e4\uc81c \uc81c\ud488\uc774 \ub9cc\ub4e4\uc5b4\uc9c0\uace0 \uc6b4\uc601\ub418\ub294 \uacfc\uc815\uc5d0\uc11c \ubc1c\uc0dd\ud558\ub294 \ubb38\uc81c\ub97c \ubc1c\uad74\ud558\uace0 \uc815\uc758\ud558\ub294 \uac83\uc5d0\uc11c \uc2dc\uc791\ub429\ub2c8\ub2e4. \ubb38\uc81c \ud574\uacb0\uc5d0 \uac00\uc7a5 \uc801\ud569\ud55c SotA(State-of-the-Art) \ubaa8\ub378\uc744 \uac1c\ubc1c\ud558\uac70\ub098 \uc7ac\ud604\ud558\uace0, \uc644\uc131\ub41c \ubaa8\ub378\uc744 \ubaa8\ubc14\uc77c\uacfc \uc11c\ubc84 \ud658\uacbd\uc5d0 \uc548\uc815\uc801\uc774\uace0 \ud6a8\uc728\uc801\uc73c\ub85c \ubc30\ud3ec\ud569\ub2c8\ub2e4. \uc774\ud6c4\uc5d0\ub3c4 \uc9c0\uc18d\uc801\uc778 \ubaa8\ub2c8\ud130\ub9c1\uacfc \uac1c\uc120\uc744 \ud1b5\ud574 \uc11c\ube44\uc2a4\uc758 AI Flywheel\uc744 \uad6c\ucd95\ud574 \ub098\uac11\ub2c8\ub2e4. \uc774 \uacfc\uc815\uc5d0\uc11c \ubc31\uc5d4\ub4dc/\ud504\ub860\ud2b8\uc5d4\ub4dc/DevOps \uc5d4\uc9c0\ub2c8\uc5b4, \ub370\uc774\ud130 \ubd84\uc11d\uac00, PM \ub4f1 \ub2e4\uc591\ud55c \uc804\ubb38 \uc870\uc9c1\uacfc \uae34\ubc00\ud788 \ud611\uc5c5\ud558\uba70 \uc2e4\uc81c \uc0ac\uc6a9\uc790\uc5d0\uac8c \uc784\ud329\ud2b8\ub97c \uc8fc\ub294 AI \uacbd\ud5d8\uc744 \ub9cc\ub4e4\uc5b4\uac11\ub2c8\ub2e4. \uc77c\ud558\ub294 \ubaa8\uc2b5\uc5d0 \ub300\ud55c \uc870\uae08 \ub354 \uc790\uc138\ud55c \uc774\uc57c\uae30\ub294 \ub2e4\uc74c\uc758 \ub0b4\uc6a9\uc744 \ucc38\uace0\ud558\uc2dc\uba74 \uc88b\uc2b5\ub2c8\ub2e4. \\- [How AI Lab Works] Head of AI - Shurain \uc778\ud130\ubdf0 \\- AI in Social Discovery(Blending Research and Production) \uc5c5\ubb34 \uc131\uacfc \uc911 \uc77c\ubd80\ub294 \ub17c\ubb38 \ub610\ub294 \uc624\ud508\uc18c\uc2a4 \ucf54\ub4dc\ub85c \uc678\ubd80\uc5d0 \uacf5\uac1c\ud558\uae30\ub3c4 \ud569\ub2c8\ub2e4. \uc81c\ud488\uc5d0 \uc0ac\uc6a9\ud558\uae30 \uc704\ud55c \ubaa9\uc801\uc73c\ub85c ML \ubaa8\ub378\uc744 \ub9cc\ub4e4\ub2e4 \ubcf4\uba74, \uae30\uc874 \uc5f0\uad6c\ub85c\ub294 \ubd80\uc871\ud55c \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \ubd80\uc871\ud55c \ubd80\ubd84\uc744 \ucc44\uc6b0\uae30 \uc704\ud574 \uc9c4\ud589\ub41c \uc5f0\uad6c\uc758 \uacb0\uacfc\ubb3c\uc744 \ud504\ub85c\uc81d\ud2b8 \ucc38\uc5ec\uc790\ub4e4\uc774 \ubaa8\ub450 \ud568\uaed8 \ud611\uc5c5\ud558\uc5ec \uc5f0\uad6c\uc758 \uc758\ubbf8 \uc788\ub294 \ubd80\ubd84\uc744 \uc815\ub3c8\ud558\uace0, \uac00\ub2a5\ud558\ub2e4\uba74 \ucf54\ub4dc\uc640 \ud568\uaed8 \uacf5\uac1c\ud569\ub2c8\ub2e4. \uadf8 \uacb0\uacfc, \uc9c0\uae08\uae4c\uc9c0 \uc544\ub798 \uc131\uacfc\ub97c \ud3ec\ud568\ud574 \uc57d 20\uc5ec \uac74\uc758 \ub300\uc678\uc801 \uc5f0\uad6c \uc131\uacfc\ub97c \uac70\ub458 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \\- 2024\ub144 CUPID: 1:1 \uc18c\uc15c \ub514\uc2a4\ucee4\ubc84\ub9ac \ud50c\ub7ab\ud3fc\uc744 \uc704\ud55c \uc2e4\uc2dc\uac04 \uc138\uc158 \uae30\ubc18 \uc0c1\ud638 \ucd94\ucc9c \uc2dc\uc2a4\ud15c ICDM Workshop \ubc1c\ud45c \\- 2023\ub144 TiDAL: \ud6a8\uc728\uc801\uc778 \ud559\uc2b5 \uacfc\uc815\uc758 \ubaa8\ub378 \ud589\ub3d9\uc5d0 \uae30\ubc18\ud55c \uc561\ud2f0\ube0c \ub7ec\ub2dd \uae30\ubc95 ICCV 2023 \uac8c\uc7ac \\- 2023\ub144 \ubaa8\ub354\ub808\uc774\uc158 \ud658\uacbd\uc5d0\uc11c \uc5ec\ub7ec \ubd84\ub958 \uae30\uc900\uc744 \ub3d9\uc2dc\uc5d0 \ub9cc\uc871\ud558\uae30 \uc704\ud55c \ubb38\ud131\uac12\uc744 \uc7a1\ub294 \uc5f0\uad6c WSDM 2023 \uac8c\uc7ac \\- 2022\ub144 \ub300\ud654 \uc0dd\uc131\uc5d0\uc11c\uc758 \uc758\ubbf8\uc801 \ub2e4\uc591\uc131\uc744 \ub192\uc774\ub294 \uc5f0\uad6c EMNLP 2022 \uac8c\uc7ac \\- 2022\ub144 \ub808\uc774\ube14 \ub178\uc774\uc988\uac00 \uc2ec\ud55c \ud658\uacbd\uc5d0\uc11c \ud6a8\uacfc\uc801\uc73c\ub85c \ud559\uc2b5\ud558\ub294 \ubc29\ubc95 ECCV 2022 \uac8c\uc7ac \\- 2022\ub144 \ud0c0\uae43 \uce90\ub9ad\ud130\uc758 \uba87\uac00\uc9c0 \ubc1c\ud654\ub9cc\uc744 \uc774\uc6a9\ud558\uc5ec \ud0c0\uae43 \uce90\ub9ad\ud130\ub97c \ubaa8\ubc29\ud558\ub294 \ucc57\ubd07\uc5f0\uad6c NAACL 2022 \uac8c\uc7ac \\- 2022\ub144 \ub300\ud654 \uc0dd\uc131 \ubaa8\ub378\uc5d0\uc11c \uc608\uc2dc\ub97c \ud65c\uc6a9\ud558\uc5ec \uc131\ub2a5\uc744 \ub192\uc774\ub294 \uc5f0\uad6c ACL 2022 Workshop \ubc1c\ud45c \\- 2022\ub144 \ubaa8\ubc14\uc77c \ud658\uacbd\uc5d0\uc11c \uc624\ub514\uc624 \ubd84\ub958\ub97c \uc704\ud55c distillation \uae30\uc220 \uc5f0\uad6c ICASSP \uac8c\uc7ac ML \uc5f0\uad6c\uac00 \uc798 \uc9c4\ud589\ub418\uae30 \uc704\ud574\uc11c\ub294 \ub525\ub7ec\ub2dd \ud559\uc2b5\uc744 \uc704\ud55c \uc778\ud504\ub77c\ub3c4 \uc798 \uac16\ucd94\uc5b4\uc838\uc57c\ud569\ub2c8\ub2e4. ML engineer\ub4e4\uc774 \ucda9\ubd84\ud788 \ubaa8\ub378 \uac1c\ubc1c \ubc0f \uc2e4\ud5d8\uc744 \uc9c4\ud589\ud560 \uc218 \uc788\ub3c4\ub85d \uc790\uccb4 \ub525\ub7ec\ub2dd \ud074\ub7ec\uc2a4\ud130(\ucd1d 160\ub300 A100 GPU, 40\ub300 H100 GPU)\ub97c \ubcf4\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ucd94\uac00\uc801\uc73c\ub85c, \ub370\uc774\ud130 \uc218\uc9d1, \uc804\ucc98\ub9ac\ub97c \ud3ec\ud568\ud55c \uc790\uccb4\uc801\uc778 \ub370\uc774\ud130 \ud30c\uc774\ud504\ub77c\uc778\uc744 \ud074\ub77c\uc6b0\ub4dc \uc11c\ube44\uc2a4\ub97c \ud65c\uc6a9\ud558\uc5ec \uad6c\ucd95 \ubc0f \uc6b4\uc601\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub610, ML \ubaa8\ub378\uc758 \uc81c\ud488\ud654\ub97c \ub3c4\uc640\uc8fc\uc2e4 \ub2e4\uc591\ud55c software engineer(\ubc31\uc5d4\ub4dc/\ud504\ub860\ud2b8\uc5d4\ub4dc/DevOps/MLSE)\ubd84\ub4e4\uacfc \ud568\uaed8 \uc77c\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub2f4\ub2f9 \uc5c5\ubb34 Match Group AI\uc758 ML Engineer\ub294 \ucd5c\uc2e0 AI/ML \uae30\uc220\uc744 \uc5f0\uad6c\ud558\uace0 \uc801\uc6a9\ud558\ub294 \uacfc\ud559\uc790\uc774\uc790, \uc2e4\uc81c \uc11c\ube44\uc2a4 \ud658\uacbd\uc5d0 \ub9de\uac8c \ubaa8\ub378 \ubc0f \uc2dc\uc2a4\ud15c\uc744 \uc124\uacc4\ud558\uace0 \ucd5c\uc801\ud654\ud558\ub294 \uc5d4\uc9c0\ub2c8\uc5b4\uc785\ub2c8\ub2e4. \uc870\uc9c1\uc5d0\uc11c\ub294 \ub2e4\uc74c\uacfc \uac19\uc740 \ub2e4\uc591\ud55c \uc5c5\ubb34\ub4e4\uc744 \ub2f4\ub2f9\ud558\uace0 \uc788\uc73c\uba70, \uc774\ub4e4 \uc911 \uc801\uc5b4\ub3c4 \ud55c \uac00\uc9c0 \uc5c5\ubb34\uc5d0 \ub300\ud574\uc11c \ub2a5\uc219\ud558\uac8c \uc218\ud589\ud558\uc2e4 \uc218 \uc788\ub294 \ubd84\uc744 \ucc3e\uace0 \uc788\uc2b5\ub2c8\ub2e4. \\- Match Group\uc5d0\uc11c \uc11c\ube44\uc2a4 \uc911\uc778 \uc81c\ud488\ub4e4\uc5d0\uc11c \ubc1c\uc0dd\ud558\ub294 \ub2e4\uc591\ud55c \ube44\uc988\ub2c8\uc2a4 \ubb38\uc81c\ub97c \ud574\uacb0\ud569\ub2c8\ub2e4. \ube44\uc988\ub2c8\uc2a4 \ubb38\uc81c\uc758 \ubc30\uacbd, \ubaa9\ud45c, \uc81c\uc57d\uc0ac\ud56d \ub4f1\uc744 \ud30c\uc545\ud558\uc5ec \uc62c\ubc14\ub978 AI/ML \ubb38\uc81c\ub85c \uc7ac\uc815\uc758\ud558\uace0, \uc774\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud55c \ucd5c\uc120\uc758 \ubc29\ubc95\ub860\uc744 \ucc3e\uc544 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294 \uacfc\uc815\uc744 \uc218\ud589\ud569\ub2c8\ub2e4. \\- Match Group\uc758 \uc0c8\ub85c\uc6b4 \uc81c\ud488 \ubc0f \uae30\ub2a5 \uac1c\ubc1c\uc5d0 \ucc38\uc5ec\ud569\ub2c8\ub2e4. \uc544\uc774\ub514\uc5b4 \uad6c\uc0c1\ubd80\ud130 \ud504\ub85c\ud1a0\ud0c0\uc774\ud551, \uc2e4\uc81c \uc0ac\uc6a9\uc790\uc5d0\uac8c \ub3c4\ub2ec\ud558\uae30\uae4c\uc9c0\uc758 \uacfc\uc815\uc5d0\uc11c AI/ML \uae30\uc220\ub4e4\uc744 \ud65c\uc6a9\ud558\uc5ec \uc81c\ud488 \ubc0f \uae30\ub2a5\uc744 \ube60\ub974\uace0 \uc62c\ubc14\ub974\uac8c \uad6c\ud604\ud558\ub294 \uacfc\uc815\uc744 \uc218\ud589\ud569\ub2c8\ub2e4. \\- \ub300\uaddc\ubaa8 \uc5b8\uc5b4 \ubaa8\ub378(large language models) \ubc0f \uba40\ud2f0\ubaa8\ub2ec \ubaa8\ub378(multimodal models) \uc120\ud589\uc5f0\uad6c \ubc0f \uac1c\ubc1c\uc744 \ub2f4\ub2f9\ud569\ub2c8\ub2e4. Match Group\uc758 \ub370\uc774\ud130\uc640 \ucd5c\uc2e0 \uae30\uc220\ub4e4\uc744 \ud65c\uc6a9\ud558\uc5ec \ub370\uc774\ud305 \ub3c4\uba54\uc778\uc5d0 \ud2b9\ud654\ub41c \ubaa8\ub378\uc744 \ub9cc\ub4e4\uace0, \uc81c\ud488\uc758 \ub2e4\uc591\ud55c \uc601\uc5ed\uc5d0 \uc801\uc6a9\uc2dc\ud0ac \uc218 \uc788\ub294 \ubc29\ubc95\uc744 \ucc3e\uc544\uac00\ub294 \uacfc\uc815\uc744 \uc218\ud589\ud569\ub2c8\ub2e4. \uc704 \uc5c5\ubb34\ub4e4\uc744 \uc218\ud589\ud558\uae30 \uc704\ud574 ML Engineer\uc5d0\uac8c\ub294 \ud0c4\ud0c4\ud55c AI/ML \uae30\ucd08 \uc9c0\uc2dd\ubfd0\ub9cc \uc544\ub2c8\ub77c \ucd5c\uc2e0 \uae30\uc220\uc744 \ube60\ub974\uac8c \ud559\uc2b5 \ubc0f \ub3c4\uc785\ud560 \uc218 \uc788\ub294 \uc801\uc751\ub825\uc744 \uae30\ub300\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc5ed\ub7c9\uc744 \uae30\ubc18\uc73c\ub85c \uc8fc\ub85c \ub2e4\uc74c\uacfc \uac19\uc740 \uae30\uc220\uc801\uc778 \uc8fc\uc81c\ub4e4\uc744 \uc811\ud558\uac8c \ub429\ub2c8\ub2e4. \\- \ud14d\uc2a4\ud2b8, \uc774\ubbf8\uc9c0, \uc774\ubca4\ud2b8 \ub85c\uadf8 \ub4f1\uc744 \ud3ec\ud568\ud558\uc5ec \ub2e4\uc591\ud55c modality\ub97c \uac00\uc9c4 \ub370\uc774\ud130\ub97c \uc62c\ubc14\ub974\uac8c \ub2e4\ub8e8\ub294 \ubc29\ubc95 \ubc0f \uc218\uc9d1\ub41c \ub370\uc774\ud130\uc758 \ud3b8\ud5a5 \ubc0f \ub178\uc774\uc988\ub97c \uc62c\ubc14\ub974\uac8c \ud574\uc18c\ud558\ub294 \ubc29\ubc95 \\- \uc81c\ud488\uc758 \ubaa9\ud45c\uc640 \uc815\ub82c\ub41c \ud3c9\uac00 \uc9c0\ud45c \uc815\uc758 \ubc0f \ubaa9\ud45c \ub2ec\uc131\uc744 \uc704\ud55c \ucd5c\uc801\uc758 \ubaa8\ub378 \ud559\uc2b5 \ubc29\ubc95 \\- \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1 \uc81c\uc57d\uc0ac\ud56d \ubc0f \uc778\ud504\ub77c \ud658\uacbd\uc744 \uace0\ub824\ud55c \uc628\ub514\ubc14\uc774\uc2a4 \ubc0f \ub300\uaddc\ubaa8 \ubaa8\ub378 \ucd94\ub860 \ucd5c\uc801\ud654 \ubc29\ubc95 Requirements AI/ML\uc5d0 \ub300\ud55c \uae30\ubcf8 \uc9c0\uc2dd\uacfc \uc801\uc5b4\ub3c4 \ud55c \uac1c \uc774\uc0c1\uc758 \ud2b9\uc815 \ub3c4\uba54\uc778\uc5d0 \ub300\ud55c \uae4a\uc774 \uc788\ub294 \uc9c0\uc2dd\uc744 \uac16\ucd94\uace0, \uad00\ub828 \ud504\ub85c\uc81d\ud2b8 \uacbd\ud5d8\uc774 \uc788\uc73c\uc2e0 \ubd84 Exploratory Data Analysis(EDA)\ub97c \ud1b5\ud574, \ub370\uc774\ud130\uc758 \ud1b5\uacc4\uc801 \ud2b9\uc131\uacfc \ud328\ud134\uc744 \ubc1c\uacac\ud558\uace0 \uc774\ub97c \ubb38\uc81c \ud574\uacb0 \uacfc\uc815\uc5d0 \ubc18\uc601\ud558\uc2e4 \uc218 \uc788\ub294 \ubd84 PyTorch, Tensorflow, JAX \ub4f1\uc758 \uc624\ud508\uc18c\uc2a4 \ud504\ub808\uc784\uc6cc\ud06c \ubc0f \uc804\ubc18\uc801\uc778 \ud30c\uc774\uc36c \uac1c\ubc1c\uc5d0 \ub2a5\uc219\ud558\uc2e0 \ubd84 ML \ubaa8\ub378 \ud559\uc2b5 \ud30c\uc774\ud504\ub77c\uc778 \uad6c\ucd95 \ubc0f \ubc30\ud3ec \uacfc\uc815\uc5d0 \ud544\uc694\ud55c \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1 \uc5ed\ub7c9\uc744 \uac16\ucd94\uc2e0 \ubd84 AI \uae30\uc220\uc758 \uc11c\ube44\uc2a4\ud654\uc5d0 \uad00\uc2ec\uc774 \ub9ce\uc73c\uc2e0 \ubd84 \ud55c\uad6d\uc5b4\ub85c \uc6d0\ud65c\ud55c \uc758\uc0ac\uc18c\ud1b5\uc774 \uac00\ub2a5\ud558\uace0, \uc601\uc5b4\ub85c \uc791\uc131\ub41c \uae30\uc220\ubb38\uc11c \uc774\ud574, \uc791\uc131 \ubc0f \ube44\ub300\uba74 \uc18c\ud1b5\uc774 \uac00\ub2a5\ud558\uc2e0 \ubd84 \ud559\uc704/\uad6d\uc801 \ubb34\uad00 Preferred Qualifications AI/ML \uad00\ub828 \ud0d1\ud2f0\uc5b4 \ud559\ud68c \ubc0f \uc800\ub110(NeurIPS, ICLR, ICML, CVPR, ICCV/ECCV, KDD, ) \uac8c\uc7ac \uc2e4\uc801 \ud639\uc740 \uad00\ub828 \ub300\ud68c \uc218\uc0c1 \uc2e4\uc801\uc774 \uc788\uc73c\uc2e0 \ubd84 \ub300\uaddc\ubaa8 \ud559\uc2b5 \ub370\uc774\ud130\uc640 \ucef4\ud4e8\ud305 \uc790\uc6d0\uc744 \ud65c\uc6a9\ud558\uc5ec LLM \ud639\uc740 \ube44\uc2b7\ud55c \uaddc\ubaa8\uc758 \ubaa8\ub378\uc744 \ud559\uc2b5\uc2dc\ucf1c \uc131\ub2a5\uc744 \ub04c\uc5b4\uc62c\ub9b0 \uacbd\ud5d8\uc774 \uc788\uc73c\uc2e0 \ubd84 \ud074\ub77c\uc774\uc5b8\ud2b8(Android, iOS), \ubc31\uc5d4\ub4dc\ub97c \ud3ec\ud568\ud574 AI \ubd84\uc57c \uc678 \ud504\ub85c\uc81d\ud2b8 \uac1c\ubc1c \uacbd\ud5d8\uc774 \uc788\uc73c\uc2e0 \ubd84 \uc2e4\uc81c \uc11c\ube44\uc2a4\uc5d0 AI \uae30\uc220\uc744 \uc801\uc6a9\ud558\uc5ec \uc8fc\uc694 \ube44\uc988\ub2c8\uc2a4 \uc9c0\ud45c\ub97c \uc720\uc758\ubbf8\ud558\uac8c \ud5a5\uc0c1\uc2dc\ucf1c \ubcf8 \uacbd\ud5d8\uc774 \uc788\uc73c\uc2e0 \ubd84 A/B \ud14c\uc2a4\ud2b8 \uc2e4\ud5d8 \uae30\ud68d \ubc0f \ud0c0\uac9f KPI \uc9c0\ud45c\ub97c \uc815\uc758\ud558\uace0, SQL\uae30\ubc18 \ub370\uc774\ud130 \ubd84\uc11d\uc744 \uc9c4\ud589\ud55c \uacbd\ud5d8\uc774 \uc788\uc73c\uc2e0 \ubd84 \uc601\uc5b4\ub85c \uc2e4\uc2dc\uac04 \ube44\uc988\ub2c8\uc2a4 \uc758\uc0ac\uc18c\ud1b5\uc744 \ub2a5\uc219\ud558\uac8c \uc218\ud589\ud558\uc2e4 \uc218 \uc788\ub294 \ubd84 $ - $ a year None \uc81c\ucd9c\ud574 \uc8fc\uc2e0 \ub0b4\uc6a9 \uc911 \ud5c8\uc704 \uc0ac\uc2e4\uc774 \uc788\uac70\ub098 \uad00\ub828\ubc95 \uc0c1 \uadfc\ub85c\uc81c\uacf5\uc5d0 \uacb0\uaca9\uc0ac\uc720\uac00 \uc788\ub294 \uacbd\uc6b0 \ucc44\uc6a9\uc774 \ucde8\uc18c\ub420 \uc218 \uc788\uc73c\uba70, \ud544\uc694\uc2dc \uc0ac\uc804\uc5d0 \uc548\ub0b4\ub41c \ucc44\uc6a9 \uc808\ucc28 \uc678\uc5d0\ub3c4 \ucd94\uac00 \uc804\ud615 \ubc0f \uc11c\ub958 \ud655\uc778\uc774 \uc9c4\ud589\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uad6d\uac00\ubcf4\ud6c8\ub300\uc0c1\uc790\ub294 \uad00\uacc4 \ubc95\ub839\uc5d0 \ub530\ub77c \uc6b0\ub300\ud558\uc624\ub2c8, \ud574\ub2f9\ub418\uc2dc\ub294 \ubd84\uaed8\uc11c\ub294 \uc9c0\uc6d0 \uc2dc \uace0\uc9c0\ud574\uc8fc\uc2dc\uace0 \ucc44\uc6a9 \uc2dc \uc99d\ube59\uc11c\ub958\ub97c \uc81c\ucd9c\ud574\uc8fc\uc2dc\uae30 \ubc14\ub78d\ub2c8\ub2e4. \ud558\uc774\ud37c\ucee4\ub125\ud2b8\uac00 \ucc44\uc6a9\ud558\ub294 \ud3ec\uc9c0\uc158\uc5d0 \uc9c0\uc6d0\ud558\ub294 \uacbd\uc6b0, \uac1c\uc778\uc815\ubcf4 \ucc98\ub9ac\uc5d0 \uad00\ud558\uc5ec\uc11c\ub294 \ubcf8 \uac1c\uc778\uc815\ubcf4\ucc98\ub9ac\ubc29\uce68\uc774 \uc801\uc6a9\ub429\ub2c8\ub2e4: https://career.hyperconnect.com/privacy HPCNT", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/30029464", "isPrivate": false}, {"id": 38689367, "name": "Sr. Customer Support Program Analyst", "location": "Los Angeles, California", "locations": ["Los Angeles, California"], "hot": 0, "department": "Match Group", "business_unit": "Safety & Social Advocacy", "t_update": 1762923689, "t_create": 1761848455, "ats_job_id": "cefc04ad-dc3f-4950-9834-ee4331535c04", "display_job_id": "cefc04ad-dc3f-4950-9834-ee4331535c04", "type": "ATS", "id_locale": "9209733889150914905-en", "job_description": "We are looking for an energetic collaborator to drive change and excellence of our customer support programs. This person will have a strong background in customer support, process management, and technical writing. This role will be responsible for designing, documenting, and improving end-to-end customer support workflows and bring a strong focus on improved customer outcomes through better processes informed by operation and customer insights. How You'll Make an Impact: Develop and maintain customer support workflows for Tinder and other Match Group brands ensuring agent teams have clear and structured information to provide customer support. Lead process optimization efforts based on hands-on knowledge of day-to-day operations and using customer and agent feedback to ensure solutions are practical and deliver customer value. Identify bottlenecks, inefficiencies, outdated content, and areas for improvement through feedback loops with relevant teams. Use both behavioral and operational data to acquire comprehensive insights into customer needs and preferences. Collaborate with operations, training, quality, and knowledge teams to implement new and updated workflows ensuring agent understanding and adoption. Ideate on opportunities to enhance the customer support experience with new technologies, tools, or operational workflows. We Could Be a Match if You Have: 3-5 years of experience in customer service, process improvement, or technical writing. Proven ability to understand complex processes and translate them into practical workflows that can be completed at scale. Strong writing skills with a focus on clarity, usability, and consistency. Understanding the voice of the customer dynamics and ability to take qualitative and quantitative insights and turn into meaningful process improvements. Collaborative with experience engaging with different types of roles and levels, including operations, quality, training, legal, and product. Solid organizational skills, with ability to manage multiple projects and competing priorities. $ 100000- $110000 a year The salary range for this position is $100,000 - $110,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Los Angeles, CA. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 18 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require a reasonable accommodation to participate in the hiring process \u2014 such as during pre-employment testing or interviews \u2014 please indicate this by selecting \u201cYes\u201d in the accommodation request field. We'll reach out to discuss your needs if you're selected for the interview stage. 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background: #0066FF !important;color: #0066FF !important} .go-button{color: #FFFFFF !important;border-color: #0066FF !important; background: #0066FF !important; font-weight: bold} .go-button:hover {border-color: #0066FF !important; background: #FFFFFF !important;color: #0066FF !important} .btn-secondary{ border-color: #0066FF !important; background: #0066FF !important;} .btn-secondary:hover {border-color: #0066FF !important; background: #FFFFFF !important;color: #0066FF !important} .position-apply-button{background: #0066FF !important; color: #FFFFFF !important; font-weight: bold} .position-apply-button:hover{border-color: #0066FF !important; color: #0066FF !important; background: #FFFFFF !important;} .job-cart-button {font-weight: bold;!important;color: #FFFFFF !important} .job-cart-button:hover {color: #0066FF !important} .add-to-job-cart-button{border-color: #0066FF !important; background: #FFFFFF !important;color: #0066FF!important} .add-to-job-cart-button:hover{color: #FFFFFF !important ; background: #0066FF !important}.people-card-matches{color: rgb(26, 39, 240) !important}.perk-icon{color: rgb(22, 140, 204) !important} .get-matched-button > span { visibility: hidden; display: none; } .get-matched-button{font-weight: bold;font-size:12pt;color: #FFFFFF !important} .get-matched-button {font-size: 0px!important;} .get-matched-button:after {content: 'Upload Your Resume'; font-size: 12pt;} .get-matched-button:hover {border-color: #0066FF !important; background: #FFFFFF !important;color: #0066FF !important; } .search-results-main-container .position-cards-container .card-selected {border-left-color:#0066FF!important;}.personalization-bar{background-color: #FFFFFF !important}.position-card .position-title{color: #0066FF !important} .jumbotron{font-size: 200px !important}.advanced-options-button{color: #000000 !important}.jumbotron h1{font-size:24pt!important;font-weight:normal!important;margin-top: 70px !important}.position-sub-title, .custom-content-title {font-size:16pt!important;color:#808080!important;}.banner-item img{width:136px;}.banner-item {right:-43px;}.candidate-login-button{color: rgb(237, 9, 21) !important; border-color: #ed0915 !important}.navbar{background: rgba(255, 255, 255, 0) !important}.apply .navbar img { height: 150px !important;color: #2C8CC9 !important} .refer .navbar img { height: 200px !important;} @media(max-width: 768px) { .fixed-top img { margin-top: 50px;} .single-page-mode img { margin-top: 50px;}} .upload-resume-modal .privacy-agreement {width: 470px !important;border-radius: 30px !important; padding: 15px 15px 15px 15px; !important; font-size:9pt !important}.upload-resume-modal .privacy-agreement .btn-sm {border-color: rgb(237, 9, 21) !important} .position-facets .pillTitle {color: #808080 !important} .reset-filters {color: #808080 !important} .btn-text { padding: 7px 20px !important; border: 1px solid #0066FF !important} .pillInclude { background: #0066FF !important} .position-details > div:nth-of-type(4) h1.position-sub-title:before {content: 'Full-Time ';} .upload-resume-modal .dropzone-container .btn {border-color: #0066FF!important; background: #0066FF!important; color: #FFFFFF !important; font-weight: 400 !important; width: 142px !important;} .upload-resume-modal .dropzone-container .btn:hover {border-color: #0066FF !important;color:#0066FF !important;background: #FFFFFF !important} .upload-resume-modal .privacy-agreement .btn-sm {border-color: #0066FF !important;} .upload-resume-modal .privacy-agreement .btn-primary {color: #0066FF!important; border-color: #0066FF !important;} .upload-resume-modal .privacy-agreement .btn-primary:hover {background: #FFFFFF !important;color: #0066FF !important; border-color: #0066FF !important;} .apply-form .btn-sm { border-color: #0066FF !important;} .apply-form .btn-primary { background-color: #0066FF !important;color: #FFFFFF; } .apply-form .btn-sm:hover {background: #FFFFFF !important;color: #808080!important} .btn-sm.pointer.position-apply-cancel-button { background: #FFFFFF !important;color: #808080 } .btn-primary:hover, .btn-primary:focus, .btn-primary:active, .btn-primary.active, .open .dropdown-toggle.btn-primary, .btn-primary:active:focus, .btn-primary:active:hover, .btn-primary.active:hover, .btn-primary.active:focus {background: #FFFFFF !important; color: #0066FF !important; background-color: #FFFFFF !important; font-weight: 600; border-color: #0066FF !important;} .btn-secondary:hover, .btn-secondary:focus, .btn-secondary:active, .btn-secondary.active, .open .dropdown-toggle.btn-secondary, .btn-secondary:active:focus, .btn-secondary:active:hover, .btn-secondary.active:hover, .btn-secondary.active:focus { color: #0066FF !important; background-color: #FFFFFF !important; font-weight: 600; border-color: #0066FF !important; } .navbar .join-tn-link {font-weight: 600; top: -1px !important}.all-positions-header h1 {font-size: 0px !important; margin:0 !important;}.all-positions-header h1:after {content: 'Your strengths, our opportunities – a perfect match.'; font-size: 32px}.d-inline-block{margin-top:-26px !important;} .panel.pcs-search-panel { background: #1E0F32 !important; color: white; } .card.facets-card { background: #1E0F32; color: white; } .advanced-options-button > p { color: white; } button.reset-filters.btn-text { color: white !important; } .pillContainer { border: 0px none; color: white !important; font-weight: normal; } .position-facets .pillContainer:hover { border: 1px solid white !important; color: white !important; font-weight: normal; } .position-facets .pillTitle {color: white !important;} .pillInclude { border: 1px solid white; font-weight: 600; } .position-facets .pillTitle:hover {color: white !important;} button.go-button { border: 1px solid white !important; } .custom-content-body { text-align: center } div.custom-content-body > div > a:nth-of-type(1) { padding: 0px !important; } .match-bar { visibility: hidden; } #EFSmartApplyContainer .navbar a:nth-child(2) {font-weight: bold !important; color: #0066FF !important;}