tinder jobs in west hollywood california

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This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, \u201cIt Starts with a Swipe\u201d\u2122\" Our Values One Team, One Dream We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission. Own It We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence. Never Stop Learning We cultivate a culture where it's safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving. Spark Solutions We're problem solvers, focusing on how to best move forward when faced with obstacles. We don't dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals. Embrace Our Differences We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team. The User Growth team at Tinder covers all user-facing messaging with our users; we are always looking to polish, refine, and redefine how we communicate those using the app. We work closely with all teams to ensure that their work gets showcased to the right members of Tinder while localizing our messaging in all the countries and languages where the app is available. Our CRM lifecycle series and events are changing how our members interact with each other, and we have front-row seats to help craft that process. Our team has the most number of AB tests and projects being worked on at any time at Tinder, and we try to test often and test smart to grow our understanding of our members. The team knows how to work hard while ensuring that we also focus our energies smartly towards the highest priority tasks and campaigns. The Product Manager of ML & Client CRM will be at the forefront of driving meaningful user outcomes through a scaled notification program. This role will collaborate with the ML engineering team on ideation and own product requirements for all ML CRM projects, including building a first-in-class CRM Intelligence Center. This role will be critical in establishing the strategy of CRM personalization at Tinder and help to solve complex challenges with both server and client-driven messaging. You will have a direct impact on key business metrics and user outcomes. This is a hybrid role and requires in-office collaboration two days per week. This position is located in Los Angeles, San Francisco, or Palo Alto, CA. In this role, you will: Collaborate closely with cross-functional stakeholders to identify opportunities, develop hypotheses, and implement new CRM strategies that result in revenue and engagement growth Clearly communicate experiment roadmap, hypotheses, and learnings to peers, manager, and cross-functional stakeholders Own product specification and lead initiative implementation for CRM ML features & Client Notifications Develop a grasp of Tinder's analytics tools, independently assess campaigns and recommend how to improve it based on quantitative and qualitative data Articulate how your projects goals align with broader company and product strategy + make recommendations on how to better achieve those goals in a forward-looking roadmap Effectively integrate stakeholder feedback into ongoing and upcoming initiatives Make strategic and data-based decisions about trade-offs for specific features, balance scope with quality, and communicate to various audiences, from teammates to executives. Learn the dynamics of the Tinder ecosystem, understand the psychology of our users, and identify their needs. About You Self-starter: You have a bias towards action and can thrive in a fast-paced, constantly evolving work environment Analytical: You let data win arguments and are comfortable engaging with existing dashboards or pulling your data in SQL. Steadfast: You roll up your sleeves and go above and beyond to make things successful Problem solver: You can independently translate high-level goals into practical plans Naturally curious: you dive into any available information and use those learnings to inform your decisions Strong communicator: collaborator who loves to share findings and actionable insights and can be well understood by an audience with different levels of knowledge and seniority $ 130000- $160000 a year Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in XXX. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Commitment to Inclusion At Tinder, we don't just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don't meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly. Tinder", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/25964715", "isPrivate": false}, {"id": 23910510, "name": "Engineering Manager II, Android, Core Experience", "location": "Los Angeles, California", "locations": ["Los Angeles, California"], "hot": 0, "department": "Tinder", "business_unit": "Engineering", "t_update": 1733202108, "t_create": 1720731133, "ats_job_id": "2ab33895-d96a-4ff3-b9a7-4609f22be30f", "display_job_id": "R0003617", "type": "ATS", "id_locale": "R0003617-en", "job_description": "Our Mission Launched in 2012, Tinder\u00ae revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, \u201cIt Starts with a Swipe\u201d\u2122\" Our Values One Team, One Dream We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission. Own It We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence. Never Stop Learning We cultivate a culture where it's safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving. Spark Solutions We're problem solvers, focusing on how to best move forward when faced with obstacles. We don't dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals. Embrace Our Differences We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team. As the Engineering Manager for Core Experience at Tinder, you will have an outsized impact by leading the team that builds and maintains user-facing features for Tinder's Profile and Post-Match experiences. You'll have the opportunity to manage and lead a team of up to 8 Android engineers building some of the most foundational aspects of the Tinder app. We are deeply invested in challenging norms, constantly improving architecture designs, exploring emergent tech and ideas, and leveraging new technologies in interesting ways to deliver an app that is used by millions across the globe. Where you'll work: This is a hybrid role and requires in-office collaboration two times per week in our Los Angeles, California office. What You'll Do: Lead a team of up to 8 Android engineers building consumer-facing features that reach millions of users globally and help create the optimal Tinder experience for our members. Define and own platform objectives and key metrics, developing a strategic roadmap for your team. Collaborate with cross-functional/platform teams to execute the roadmap, delivering high-quality results promptly. Drive technical, design and product discussions with teams across the organization to define and scope requirements. Establish the technical direction for the team and lead the team to achieve it. Lead and mentor team members to help them reach their full potential. What You'll Need: 7+ years of professional experience building native android applications. 2+ year(s) of experience managing mobile engineering teams. Significant experience with Kotlin, understanding concepts like structs, data classes, optionals, generics, concurrency, etc. Familiarity with architecture patterns such as MVVM, VIPER, MVI, RIBs, and their applications. Proven experience leading a team in building and shipping large-scale mobile apps. Excellent communication skills with the ability to collaborate effectively with cross-functional teams. Ability to inspire and motivate the team to exceed expectations. $ 180000- $230000 a year The salary range for this position is $170,000 - $210,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in West Hollywood. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. As a full-time employee, you'll enjoy: Unlimited PTO (with no waiting period) 10 annual Wellness DaysTime off to volunteer and charitable donations matched up to $15,000 annually Comprehensive health, vision, and dental coverage 100% 401(k) employer match up to 10%, Employee Stock Purchase Plan (ESPP) 100% paid parental leave (including for non-birthing parents) and family forming benefits Investment in your development: mentorship through our MentorMatch program, access to 6,000+ online courses through Udemy, and an annual $3,000 stipend for your professional development Investment in your wellness: access to mental health support via Modern Health, paid concierge medical membership, pet insurance, fitness membership subsidy, and commuter subsidy $500 work-from-home stipend to set you up for remote work Free subscription to Tinder Platinum Commitment to Inclusion At Tinder, we don't just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don't meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly. Tinder", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/23910510", "isPrivate": false}, {"id": 25708545, "name": "Senior Manager, Social", "location": "Los Angeles, California", "locations": ["Los Angeles, California"], "hot": 0, "department": "Tinder", "business_unit": "Marketing", "t_update": 1733202108, "t_create": 1729201694, "ats_job_id": "585bd651-28bb-406c-965a-2afd91ceb1ab", "display_job_id": "585bd651-28bb-406c-965a-2afd91ceb1ab", "type": "ATS", "id_locale": "728056541182109301-en", "job_description": "Lead content development across all owned channels that can drive brand relevance and transform perception. Develop and execute influencer marketing strategies that transform brand perception and fuel organic growth. Stand up the right processes for trend mining and finding relevant brand and cultural insights to inform sharper strategies in social but also across all marketing. Manage a team of 2 internal and an external social agency. 5 years in a leadership role 8+ years of experience managing social media for a consumer brand, including experience developing creative Experience directly managing Creatives Deep expertise across social, but especially TikTok and Instagram, with a proven track record of growing and engaging audiences through these platforms. Experience developing and executing influencer strategies that align with brand goals and drive meaningful engagement. An agile, timely mindset - ability to spot trends early and create compelling content quickly. Highly creative thinker with a knack for creative that people want to watch and share. Exceptional communication and storytelling skills, and strong cross-functional collaboration. Willingness to try new things, plus the rigor to analyze and learn from those.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/25708545", "isPrivate": false}, {"id": 25673709, "name": "Senior Data Scientist (Product Analytics)", "location": "West Hollywood, California", "locations": ["West Hollywood, California"], "hot": 0, "department": "Tinder", "business_unit": "Finance & Analytics", "t_update": 1729733535, "t_create": 1729132716, "ats_job_id": "bd066e7e-5ee5-4cb7-aa59-fd695d4367f7", "display_job_id": "bd066e7e-5ee5-4cb7-aa59-fd695d4367f7", "type": "ATS", "id_locale": "928953826999589684-en", "job_description": "Be a leader with a point of view for the organization and the team, using data to constantly challenge and reshape our understanding of customer behavior and business performance. Derive and communicate data-driven recommendations regarding both the prioritization of potential product/marketing initiatives and the performance of current initiatives. Define and operationalize the detailed tracking of company-wide, team-specific, and product-specific performance metrics via rollup tables, dashboards, and automated reporting. Design and analyze experiments to rigorously test specific hypotheses. Find the \u201cstory\u201d in the data and share insights across the organization. Be a mentor/advisor for other Data Scientists on the Analytics team. Bachelor's degree in a quantitative field (e.g., Economics, Computer Science, Statistics), Master's degree, or PhD in social science preferred 4+ years of experience in data science or analytics Ability to develop a nuanced business understanding, testable hypotheses, and meaningful findings from data Eagerness to identify and explore new product/marketing opportunities, potential improvements to our data infrastructure, and unanswered questions about customer behavior Outstanding written and verbal communication skills and a willingness to collaborate with business partners Experienced with SQL and data visualization tools (e.g., Tableau or Mode) Proficient in Python or R Substantial experience with and understanding of A/B testing and advanced statistical techniques", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://join.matchgroupcareers.com/careers/job/25673709", "isPrivate": false}, {"id": 22311519, "name": "Product Operations Specialist", "location": "Los Angeles, California", "locations": ["Los Angeles, California"], "hot": 0, "department": "Tinder", "business_unit": "Program Management", "t_update": 1731705016, "t_create": 1715123617, "ats_job_id": "42a043c6-45a0-49db-b7ab-bf86d6ef6d7a", "display_job_id": "42a043c6-45a0-49db-b7ab-bf86d6ef6d7a", "type": "ATS", "id_locale": "1709385117122482629-en", "job_description": "Our Mission Launched in 2012, Tinder\u00ae revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, \u201cIt Starts with a Swipe\u201d\u2122\" Our Values One Team, One Dream We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission. Own It We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence. Never Stop Learning We cultivate a culture where it's safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving. Spark Solutions We're problem solvers, focusing on how to best move forward when faced with obstacles. We don't dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals. Embrace Our Differences We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team. The Product Operations Specialist will focus on expanding our current and new product initiatives globally, while introducing processes and oversight on complex initiatives that will allow Tinder to continue to scale. This critical role helps Tinder identify risks, opportunities, and cross dependencies that span the entire organization, \u201cbridging the gaps\u201d by providing consistent reporting on initiatives and program health. It will serve as an accountability mechanism for work that has been prioritized on roadmaps and provide timely updates to decision makers (exec team) on blockers and risks that need to be addressed, ensuring projects are delivered on time and meet or exceed expectations. Your expertise in program management and product operations will guide our ambitious roadmap, helping us build and refine our products and processes. Where you'll work:This is a hybrid role and requires in-office collaboration twice per week. This position is located in West Hollywood, Palo Alto or San Francisco. In this role, you will: Develop and implement product operations strategies to enhance productivity and efficiency. Collaborate with product managers to align operational activities with product roadmaps. Administer the Launch Readiness (Go To Market) Program, coordinating cross-functional teams to ensure timely and successful product launches. Identify functional and technical requirements, collecting inputs from business, product, and technical teams to improve transparency of roadmap status across the organization. Identify dependencies and the critical path, and apply a systematic approach to status reporting. Partner with teams across the organization and around the globe to define product launch strategy and closely track execution. Regularly communicate on initiative status to stakeholders (e.g. weekly updates, point out changes to timings, new additions, recent launches, notable blockers/wins). Identify gaps or risks in the process and upcoming releases and define mitigation strategy- use problem solving, communication and active coordination with stakeholders, escalating to executive leadership if necessary. Drive continuous improvement initiatives to enhance product quality and user satisfaction. Manage and optimize product lifecycle processes, from ideation to launch and beyond. Partner with Member Experience to ensure customer voice is fed back into the product roadmap. Serve as the subject matter expert on the Product Development Lifecycle Process (PDLC), educating and guiding the team in its application and rollout. You'll need: 5 years in program management and/or product operations within consumer tech, particularly in fast-growing sectors such as mobile games or subscription services. Experience in PDLC and SDLC processes. Experience in owning critical processes involving internal & external clients/teams. Experience working with cross functional teams & business partners. Demonstrated ability to work with cross-functional teams and lead through influence to achieve project outcomes. Exceptional ability to manage projects, including structuring and managing multiple concurrent work streams. Experience with tools such as Jira, Confluence, Google Suite, Figma, and Monday.com. $ 120000- $140000 a year Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in San Francisco, Palo Alto, and West Hollywood CA. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Commitment to Inclusion At Tinder, we don't just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don't meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly. 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Stay on the cutting edge of cultural, economic, and industry trends that influence dating and relationships, cascade this information globally, and use it to create compelling marketing strategies. Collaborate across markets to create playbooks and frameworks rooted in insights and culture that create consistency globally, but also can flex to reflect regional nuances. Support marketing managers to develop post-campaign reporting, and to pull out the most important insights and learnings that can inform future strategies. 10+ years of experience in brand strategy for high-profile consumer brands, with significant time spent in a leading brand strategy agency and/or in-house role. Deep expertise in consumer insights, research, and cultural trend analysis, particularly within the tech and digital landscape. Proven experience developing creative briefs that lead to hard-working, effective campaigns. Highly autonomous and proactive, with an ability to understand complex problems and make informed decisions. Strong copywriting skills and the ability to express complicated ideas into everyday language. A creative and forward-thinking mindset, with the ability to inspire innovative solutions and groundbreaking creative campaigns. Strong leadership skills, with a track record of collaborating with cross-functional teams and managing stakeholders across markets. Exceptional communication skills, with the ability to translate insights and strategy into actionable briefs that inspire creative teams. 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This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, \u201cIt Starts with a Swipe\u201d\u2122\" Our Values One Team, One Dream We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission. Own It We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence. Never Stop Learning We cultivate a culture where it's safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving. Spark Solutions We're problem solvers, focusing on how to best move forward when faced with obstacles. We don't dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals. Embrace Our Differences We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team. The Role Tinder seeks a visionary and hands-on Director of Product Design to lead and inspire our Growth and Revenue design teams. In this pivotal role, you will drive the design strategy and execution for products that fuel Tinder's growth and optimize revenue streams. You will work closely with cross-functional teams, including Product Management, Engineering, Marketing, and Data Insights, to create user-centric experiences that delight users and drive business results. Where you'll work: This is a hybrid role and requires in-office collaboration two times per week. This position is located in West Hollywood, California. In this role, you will: Lead the Design Team: You'll lead and mentor a group of designers, fostering a collaborative and innovative environment and ensuring high-quality design across all growth and revenue projects. Strategic Vision and Execution: Develop a design strategy that aligns with Tinder's business goals, focusing on user acquisition, retention, and monetization. You'll balance strategic thinking with hands-on design work, guiding your team through every stage of the process. Be Hands-On: Actively participate in the design process, contributing directly to projects when needed. Lead by example in both your design work and strategic thinking. Collaborate Across Teams: Work closely with Product, Engineering, and Marketing teams to identify opportunities and deliver impactful design solutions that support key business metrics. Ensure alignment and clarity between design and other teams. Coach and Mentor: Provide guidance and support to your team, helping them navigate complex and ambiguous challenges. Foster a culture of continuous learning and development. Focus on the User: Ensure that design decisions are driven by user research, data analysis, and a deep understanding of user behavior, advocating for the user at every stage of the product lifecycle. Innovate: Stay ahead of industry trends and new technologies. Continuously explore new design methods and tools to enhance the user experience and drive growth. Communicate Effectively: Clearly communicate design strategies and concepts to senior leadership and other stakeholders, showing how design contributes to business goals. Measure Success: Use data to measure the success of design initiatives, iterating on designs to improve performance and user satisfaction. You'll need: Experience: 5+ years of experience leading a product design team, ideally focusing on growth and revenue projects. Proven leadership experience in managing and mentoring design teams. Hands-On Leadership: Ability to balance high-level strategic thinking with detailed design work. Comfortable guiding your team through complex, ambiguous challenges. Design Expertise: Strong understanding of user-centered design principles, UX/UI best practices, and the ability to translate business goals into compelling designs. Collaboration: Excellent collaboration and communication skills, with experience working closely with cross-functional teams in a fast-paced environment. Analytical Skills: Strong ability to use data to inform design decisions and measure success. Innovation: A history of innovative thinking and a passion for pushing design boundaries to achieve business goals. Education: Bachelor's degree in Design, HCI, or a related field; advanced degree preferred. $ 220000- $245000 a year Factors such as the scope and responsibilities of the position, the candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence the base pay offered. This salary range is reflective of a position based in the posted location. This salary will be subject to a geographic adjustment (according to a specific city and state), if authorization is granted to work outside of the location listed in this posting. Commitment to Inclusion At Tinder, we don't just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don't meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly. 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Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, \u201cIt Starts with a Swipe\u201d\u2122\" Our Values One Team, One Dream We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission. Own It We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence. Never Stop Learning We cultivate a culture where it's safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving. Spark Solutions We're problem solvers, focusing on how to best move forward when faced with obstacles. We don't dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals. Embrace Our Differences We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team. The Team and Role Tinder brings people together. With tens of millions of users and a presence in 190 countries, our reach is expansive\u2014and rapidly growing. Our Member Experience team handles our global operations of customer service and trust & safety agents. They work to provide best in class support for our users while also helping to maintain a trusted place to make amazing connections. Our Workforce Management function, within the Member Experience organization, is dedicated to ensuring our internal and external operations teams are set up for success in areas such as headcount planning, forecasting, capacity planning, scheduling, performance tracking, and operational efficiency. We are looking for an experienced Workforce Analyst who will partner closely with our Global Operations teams to ensure these teams are fully supported from a Workforce Management (WFM) perspective and are operating as efficiently and effectively as possible. Where you'll work: This is a hybrid role and requires in-office collaboration two days per week. This position is located in Los Angeles. In this role, you will: Partner closely with the Workforce Management & Operations leaders to ensure the smooth running of the 24/7 operations teams Work in collaboration with outsourced BPOs, driving process adherence and reviewing key workforce KPIs associated with this process Monitor and report on real time changes to contact volume Operate as a subject matter expert on scheduling and headcount movements both internally and through outsourced BPOs Contribute to Weekly & Monthly Business Reviews Maintain internal volume, forecasting & scheduling databases Work cross functionally with, but not limited to, Training, QA, Policy, Analytics teams across the business You'll need: 2+ yrs of Workforce Management experience, focused on staffing strategy, capacity planning and forecasting Experience in creating and accurately maintaining global shift schedules for customer support agents Experience with Workforce Management Tools such as Calabrio WFM is a plus Experience defining requirements and using data and metrics to draw business insights Strategic planning, problem solving and analytical skills Strong leadership, time management, and critical thinking skills, with a focus on staffing allocation using basic workforce staffing principles Comfortable working in Microsoft 365 applications & Google Workspace $ 70000- $80000 a year The salary range for this position is $70,000 - 80,000.00. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Los Angeles, CA. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Commitment to Inclusion At Tinder, we don't just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don't meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. 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